Collector - Corporate (Atlantic City)
Collector - Corporate (Atlantic City)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB DUTIES
- Tracks and enters all contact with customers having balances
- Communicates with Marketing staff and all other levels of casino and company managementregarding customer gaming balances
- Communicates via phone or other FDCPA approved means with appropriate persons the collection of gaming balances owed
- Makes highlevel logic based decisions in regards to the collection of gaming balances that will best benefit the profitability of their respective casino in regards to both short and long term perspectives
- In the performance of daily duties be able to:
- Utilize daily debtor scroll
- Create and update customer CMS accountsto include:
- Personal information
- Bank information
- Dispositions (Special Remarks)
- Alteration of deposit dates for active items to facilitate automatic deposit by the relevant casino cages
- Entry of returned items
- Entry of returned item payments
- Change of agency assignment status for individual returned items
- Change of returned items to writeoff status
- Entry of payments on writtenoff items
- Other duties as deemed necessary by Department Manager and Director
QUALIFICATIONS
- Work as required in a stressful and dynamic environment on the phone information finding on the Internet and performing deductive fact finding tasks to better support decisions made and for use by other casino departments as required
- Must be able to dial numbers and talk on the phone for extended periods of time
- Able to perform advanced problem solving and initiate/followthrough with financial negotiations on behalf of the casino
- Typing speed of at least 35 wpm
- Outstanding communication skills a must
- Proficient with Windows Office Suite (Outlook Excel and Word)
- Able to learn new Casino Database programs as required
- Selfmotivated and resourceful with the proven ability to stay focused on task and operate successfully under tight deadlines and time pressures
- Enjoys a fast pace dynamic challenging and teamoriented work environment
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- 5 years experience in casino industry experience preferred
- High School Diploma required Associates degree or Bachelors degree preferred
Employment Type
Full-Time
