Octopus Energy Group is an energy tech company. We use technology to make green electrons cheap and revolutionise customer experiences.
Octopus Energy already supplies over 2 million homes with cheap green power in the UK with operations in Germany Australia USA Japan Spain and New Zealand. By the time youve applied this list may be longer.
As well as all that Octopus Energy for Business supplies green energy to over 20000 companies Octopus Electric Vehicles helps make clean transport cheaper and easier Octopus Energy Services brings smart products into thousands of homes and Octopus Centre for Net Zero is a multidisciplinary research organisation helping Governments and industry reach net zero sooner.
Octopus Energy Groups tech arm Kraken Technologies enables our innovation. They have created our API driven inhouse technology platform built from the ground up around the customer. It powers the outstanding service efficiency and smart products were using to accelerate the worlds transition to a decentralised decarbonised energy system.
The Kraken tech platform has been licensed to support over 17 million accounts worldwide through deals with Good Energy Hanwha and Origin Energy.
So whats the gig
Were looking for a creative humancentered Designer to bring Octopus to life in the UK. Were searching for people who understand UX tone of voice persuasion and reassurance but most of all can make the complex simple and create things that work for humans. You might come from an agency background or a start up and have probably made a living from your main trade but youre open minded and willing to try it all.
Beyond design we embody a culture of autonomy curiosity and relentless improvement. Youre unlikely to receive a curated brief; there are no account managers here. Youll navigate your own journey driven by a passion to explore enhance and take on transformative projects that no one else dares to tackle. This doesnt mean youre on your own though theres a whole team of likeminded people here to support you.
Theres probably some things you should know
We dont use agencies we really dont. Not for advertising UX development or media. We do everything ourselves so we know it inside out and are in control of every element. You could say in fact that were half agency: the half without timesheets and suits.
Were pretty obsessive about our customers. We think about them a lot. A lot a lot. We answer emails from customers we join in on social media (and I mean we as leaders do) we think constantly about what makes great experiences great stories and great reasons for people to join us.
Were looking for someone who knows their way around design for the real world youve explored design and all of its elements. Worked on campaigns web experiences or maybe events all from an idea in a sketchbook to launch and beyond. You can reel off some good numbers but actually what you really really geek out on is how real humans use technology. In like their real actual messy lives: the ones full of selfinterest love loss stress and tedium.
You know the tools and theories of Human Centred Design but all the talk of process makes you cry inside. What really matters is the outcome not how you get there and you just want to make great stuff. Youre looking forward to not working on a user persona.
Youre enthusiastic and that enthusiasm means other people follow your lead and youll get stuff done.
Youre a grafter but a smart grafter. You put effort where it delivers the most value: youll wireframe just enough to communicate what you need to a developer. If your resources are limited youll find a work around.
Finally youre not a fan of the traditional businesses. You can live without working to backlogs or writing business cases. You prioritise effectiveness and efficiency above all else. You get stuff done by knowing whats right and sometimes thats hard.
Our process usually takes up to 4 weeks but well always do our best to flex around what works for you. Along the way youll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then Drop us a message at and wed love to help!
If this sounds like you then wed love to hear from you.
Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your any specific accommodationsWhether you require specific accommodations or have a unique preference let us know and well do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Octopus were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities an inclusive work environment and fairness for everyone.