Are you passionate about keeping others safe and serving your community Do you want to be part of a team that feels like family We take pride in providing friendly welcoming service at every opportunity! We invite you to help us create amazing experiences that bring people together. Join us and share your enthusiasm! The Security Officer role is a great chance to be part of a lively team while earning a good salary and enjoying excellent benefits.
Essential Functions:
- Strive to offer warm and welcoming service to every customer! Responsible for the safety and wellbeing of guests and fellow employees.
- Check IDs and ensure all guests are at least 21 years of age to enter the casino.
- Observe and report disruptive or intoxicated persons.
- Provides guidance and offers general escort services Security Dispatch and security podiums.
- Patrols all sections of the property to identify safety hazards and breaks in security.
- Interviews investigate and documents all applicable incidents in accordance with company policy.
- Protects company assets by adhering to Illinois gaming regulations.
- Verifies jackpot payouts.
- Observe money and chip transfers throughout the property.
- Provide medical attention in emergencies to guests
- Ability to effectively communicate over the dispatch radio
- Adheres to all department and company policies and procedures.
- Acts as a role model presents oneself as a credit to Harrahs and encourages others to do the same.
- Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies
- Maintain an upbeat and positive demeanor in all interactions as well as maintain composure in handling difficult interactions.
- Completes all other duties as assigned.
Requirements:
- 21 years of age or older required.
- High school diploma or equivalent required.
- Valid drivers license required to drive a security vehicle on the property when needed
- Prefer individuals with two years of police military or casino security experience
- Updated AED and CPR certification required (Or must be obtained within your first 90 days of employment).
- Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
- Must be able to listen and respond to visual and aural cues
- Must be able to get along with coworkers and work as a team
- Must be able to respond calmly and make rational decisions when handling customer needs and concerns.
- Must present a wellgroomed appearance
- Must possess excellent customer service skills.
- Good oral and written communication skills including tact when dealing with difficult customers; must be fluent and literate in English
- Must be able to work a flexible schedule to include nights holidays and weekends.
- Must be able to obtain a Level 2 Illinois Gaming Board license.
- Internal candidates must meet Harrahs Joliets Transfer Eligibility Requirements.
Physical Mental and Environmental Demand:
- Must be able to lift up to 40 lbs. and carry objects weighing up to 40 lbs.
- Must be able to work in areas containing secondary smoke high noise levels bright lights and dust.
- Position requires 35% standing 5% sitting and 60% walking.
- Requires some kneeling and reaching overhead.
- Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
- Must be able to restrain individuals when a condition of arrest exists physically
- Requires frequent bending pushing twisting climbing and stooping.
- Must be able to respond to touch speech smell aural and visual cues.
- Must be able to work in a fastpaced environment involving constant public contact.
Compensation & Benefits:
- $18.00 per hour with additional compensation based on a toke rate.
- Employment Type Full Time
Benefits Package:
- Comprehensive Medical Dental and Vision Insurance to support your health and wellbeing
- Life and Disability Insurance to provide financial security in unexpected situations
- 401(k) retirement plan to help you save for the future.
- Generous Paid Time Off (PTO) policy to ensure a worklife balance and time for personal needs
- Education Assistance program to support your professional development and continuous learning
- Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
- Holiday Pay to ensure you are compensated for recognized holidays
Shift Details:
- Swing Shift: 3:00 pm 11:30 pm
- Late Swing Shift: 5:30 pm 2:00 am
- Grave Shift: 11:00 pm 7:30 am
Please note that the schedule may vary based on the operational requirements of the business so flexibility is essential.
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Caesars Entertainment Inc. is committed to being an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act Caesars may provide reasonable accommodations to qualified individuals and encourage both prospective and current employees to discuss potential accommodations with the employer.
The ethos of our Caesars family is guided by our Mission Vision and Values. We take immense pride in embodying these values: Together We Win All In On Service and Blaze the Trail each and every day. Our mission is to Create the Extraordinary. Our vision focuses on Creating spectacular worlds that immerse inspire and connect you. We do not perform magic; we create it with excellence. #WeAreCaesars. Should you wish to contribute to the creation of magic we invite you to explore our dynamic and distinctive career opportunities.
As part of the onboarding process for new hires candidates must obtain an Illinois gaming license and undergo a comprehensive background check. Furthermore preemployment drug testing is compulsory for certain positions. Caesars Entertainment Inc is dedicated to equal opportunity and does not discriminate against employees or applicants based on race color national origin sex age over 40 religion disability sexual orientation gender identity or expression veteran status marital status or any other characteristic