Ambulatory Clinical Clerical Tech - Pediatric Hematology Oncology Clinic
Ambulatory Clinical Clerical Tech - Pediatric Hematology Oncology Clinic
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Salary Not Disclosed
1 Vacancy
Job Description
- Solves difficult or challenging patient/customer problems including high level discernment during patient registration.
- Performs administrative functions including but not limited to: Assists with patient checkin/out; schedules complex patient appointments incoming/outgoing referrals; navigates external patient referral portals; reconciles multidepartment deposit; obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals; scans confidential electronic medical record/electronic health record documents; scans Right Fax documents and uploads documents to the electronic health record.
- Provides support to facilitate safe quality patient care under the direction of the Registered Nurse (RN) or Provider consistent with clinical policies procedures and department standard work. May serve as a chaperone an impartial observer during a sensitive examination or procedure.
- Provides input in the development of an individualized plan of care. Identifies health maintenance gaps for patients; notifies patients of existing health maintenance gaps. Documents in the electronic health record; documentation is performed in an accurate and timely manner.
- Actively participates in safety initiatives and risk mitigating measures where appropriate including but not limited to: use of assistive devices for patient mobilization and transfers hand hygiene and confirmation of patient using at least two patient identifiers.
- Collects patient reported medication history allergies risk screenings along with medical history; reports information to Registered Nurse (RN) or Provider. Collects and reports vital signs as delineated by a Registered Nurse (RN) or Provider. Collects samples including but not limited to: urine and stool. Performs minor testing for provider interpretation including but not limited to: Point of care tests Electrocardiogram etc.
- Assists with stocking of supplies and cleans patients environment/work area/equipment; communicates any equipment malfunctions to appropriate department/unit personnel.
- Performs and documents the results of required clinical logs and CLIA waived laboratory tests; including but not limited to: performing routine quality control procedures maintaining temperature logs and eyewash stations a high standard of moral and ethical behavior. Commits to continuous improvement of the patient experience which includes patient safety quality of care and excellent service. Advocates for privacy confidentiality and security of patient staff and organization data. Adheres to the organizations published values standards and policies.
- Required High School Diploma or equivalent or GED vocational training related classes or relevant experience.
- 2 years of relevant experience Insurance billing access management patient financial services electronic health records lab service support or other related experience Preferred
- 2 years of relevant experience Clinical Care Preferred
- CRTBasic Life Support (BLS) AHA American Heart Association 90 Days required Or
- CRTBasic Life Support (BLS) ARC American Red Cross 90 Days required
- Pallet to Waist (6 from floor) > 5 lbs: Seldom up to 50 lbs
- Waist to Waist > 5 lbs: Seldom up to 50 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 5 lbs
- Bilateral Carry > 5 lbs: Seldom up to 25 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Occasionally up to 25 lbs
- Pulling Force > 5 lbs: Occasionally up to 20 lbs
- Sitting: Occasionally
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend Standing: Occasionally
- Forward Bend Sitting: Occasionally
- Trunk Rotation Standing: Occasionally
- Trunk Rotation Sitting: Occasionally
- Squat: Seldom
- Stair Climbing: Seldom
- Crawling / Kneeling: Seldom
- Reach Above Shoulder: Seldom
- Reach at Shoulder or Below: Occasionally
- Handling: Occasionally
- Forceful Grip > 5 lbs: Occasionally
- Forceful Pinch > 2 lbs: Occasionally
- Finger/Hand Dexterity: Frequently
- Visual Acuity None No; Seldom Yes: Seldom
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
Ondemand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE 35 Michigan St Grand RapidsDepartment Name
Hematology Oncology Clinic HDVCHEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
36Hours of Work
Days Worked
Variable MFWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for NonCorewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drugfree workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an onsite or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Employment Type
Full-Time
