Admissions Officer
Admissions Officer
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Job Description
About the role:
As an Admissions Support Officer at Monarch Institute youll play a vital role in supporting our Sales and Student Services teams to ensure a seamless and positive enrolment experience for all prospective students. Youll be working closely with various teams to assist with admissionsrelated tasks maintain accurate student records and help improve our processes to deliver the best outcomes for students. We are a growing team who need highly motivated individuals to help support admissions requirements and daily duties.
Key Accountabilities:
- Support the Sales and Student Services teams with course advice eligibility checks and funding options.
- Complete enrolments for all Sales team members across multiple platforms.
- Maintain accurate student communication records and ensure all conversations are detailed within Salesforce.
- Maintain accurate student records.
- Contact students to assist in the rectification and completion of enrolment records.
- Accurately complete second checks for the Sales team.
- Collaborate with Student Services team and Sales teams to identify improvements to current processes and systems.
Required Skills:
- Outstanding communication skills with a high level of attention to detail.
- Excellent support record working within a highvolume enquiry driven environment.
- Adaptable and consultative style in dealing with a wide range of students.
- Thrives working in a highperforming team focused environment.
- Proven experience working with a case management system or database i.e. Salesforce.
Why work for us
- Fully remote flexible work environment
- Collaborative and inclusive culture
- Nationally recognised awardwinning RTO
- Opportunities for professional development
- Make a real difference in students lives
How to Apply
If youre passionate about helping students succeed and meet the qualifications and experience required we would love to hear from you! Please click on APPLY and submit your application including a cover letter and resume showcasing why youre the perfect fit for this role.
Required Experience:
Unclear Seniority
Employment Type
Full Time
