Field Agent
Field Agent
Posted on :
16-05-2025
Employer Active
1 Vacancy
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Job Description
Were looking for Field Agents to join our property management team in Seattle! You will play a vital role in supporting the operations and ensuring positive resident experiences across our portfolio of properties. If youre a proactive team player who thrives in a fastpaced environment and enjoys variety in your workday wed love to hear from you!
This is a fulltime position working Monday Friday approximately 8:30am 5:30pm.Field Agents will travel between the office (located near Fremont in Seattle) and properties throughout the greater Seattle area through the day. Due to the nature of the work and variable tasks this position is not suitable for work from home. A reliable personal vehicle and valid WA driver license are required.
The Role
The Field Agent role is handson and involves a wide range of tasks supporting our property operations both from the office and in the field. Field Agents can expect to do things such as meeting vendors onsite conducting property inspections dropping off and picking up materials ensuring apartments are ready for movein and supporting resident communication.
Responsibilities and Duties
First and foremost the Field Agent will provide exceptional customer service to prospective and current residents.Duties include but are not limited to:
- Assist the Property Management team with resident communication renewals posting notices property inspections and access vendor coordination portfolio administration and special projects.
- Meet and accompany vendors at properties.
- Respond promptly to service requests and schedule necessary work to be completed.
- Conduct file parking storage key insurance and bike audits.
- Monitor and replacesignage and supplies at properties asneeded.
- Ensure apartments are ready for residents prior to movein date including coordinating any maintenance and cleaning needed.
- Maintain accurate and complete resident files in accordance with company policy.
- Understand and follow federal state and local fair housing laws.
- Foster a safe & healthy work environment including reporting unsafe conditions and following protocol to prevent accidents/injuries.
- Adhere to and embrace company policies and values.
- Assist team with tasks as needed.
Qualifications and Skills
Ideal candidates are selfmotivated good communicators and adaptable. Beyond that were looking for:
- Valid drivers license& access to reliable and insured personal vehicle only applicants who drive and have a vehicle can be considered
- Be able to make appointments ontime this position requires daily travel between various property sites in the greater Seattle metropolitan area (mileage is reimbursed)
- High School Diploma or equivalent
- Minimum 2years experience in customer service retail admin or driving roles
- Excellent English written and verbal communication skills
- Computer literacy with ability to use MS Office Suite including email and scheduling software
- Must have a smart phone with data plan and be willing to download and use professional apps
- Organized and able to adapt to a fastpaced job and situational changes.
- Great time management including prioritization and communication skills.
- Capacity to remain calm in intense situations.
- Willingness to accept constructive criticism and give appropriate feedback.
- Ability to understand and follow federal state and local fair housing laws
- Prior property management experience preferred
- Selfmotivated and adaptable
Compensation & Benefits
- $2122/hour depending on experience
- Mileage reimbursement for workrelated travel
- Companypaid comprehensive health insurance (medical vision and dental coverage)
- 401(k) Retirement Savings Plan with 4% company match
- Companypaid Long Term Disability Insurance
- Annual Health & Wellness Stipend up to $500
- Generous PTO plan 12 paid holidays
- Professional development & education opportunities
- Fun team events
Additional Information
- This position will cover a portfolio of properties located throughout the greater Seattle metro area between Everett and Tacoma. Agents typically focus on a smaller geographic area within our full portfolio but daily travel between locations is required.
- Schedule: this is a fulltime position working business hours Monday Friday.
- Work Environment: Both onsite work in our Seattle office and in the field at managed properties is required. This position is roughly 3040% in the office and 7060% in the field (subject to change).
Pilot Property Management is a growing real estate investment firm in Seattle specializing in multifamily properties. We are a locallyowned company managing more than 1200 apartment units in the greater Seattle area. With over 50 years of combined experience in the multifamily industry our focus on longterm client success is at the core of everything we do. We strive to operate the properties we have been entrusted to manage as if they were our own and are looking for individuals who can see the big picture of our clients goals and how they relate to the management plan for each property.
Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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