Join usas a Logistics Supervisor at The Dorchester Hotel recently recognised as oneof The Sunday Times Top 10 Best Places to Work for in 2024 and Hotel of theyear London at the 2024 AA Hospitality Awards. We continually strive tobuild and nurture a culture where inclusiveness is part of our DNA reflectedin our values of passion personality respect working together andcreativity. We believe that a variety of perspectives enriches our culture anddrives our success.
We careabout your career and are proud to have the absolute best people in theindustry.
When youjoin us as a Logistics Supervisor at The Dorchester Hotel you will have aunique opportunity to excel in your field. You will learn from your fellowLegends and our awardwinning learning academy to achieve the highest standardsin craft service and leadership.
What youll do
As a LogisticsSupervisor youll enjoy your work and take pride in delighting our guests andcolleagues:
TeamSupervision: Lead train and motivate the logistics team (promoting teamworkand a high standard of service). Delegate tasks effectively and ensurecompliance with hotel policies.
- Youwill receive check and process delivered goods into the hotel checking goodsagainst delivery information and purchase orders.
- Havea great understanding of what is being delivered
- Youwill liaise constantly with the Hotel Operations and on all aspects ofdeliveries i.e. incorrect or short deliveries.
- Youwill ensure that all the equipment within the department scales trolleyscomputers printers etc. are fully functional and not a safety hazard. Toreport immediately should this not be the case.
- Ensuringthat the loading bay and loading bay ramp area are kept clean hygienic tidyand safe to work in at all times.
- Recognise and maintain good relations with allcolleagues suppliers & visitors
- Posting Food and Non Food invoices anddelivery notes.
- Complete weekly rota and timesheet.
- Hotel Storage internal and external(currently PPM) to coordinate collection and delivery of ad hoc items.
- Ensure that Loading Bay Cellar Storesand Vans staffing level is monitored so that areas are covered in line withbusiness requirements
- Keep all team training is up to date
- Ensure smooth running of daily cellaroperations including Events
- Coordinate Van schedules and drivers
The items shared are the essence of a day in the life ofLogistics Supervisor but well make sure you are provided with specifics onhow we care for our hotel.
The itemsshared are the essence of a day in the life of a Logistics Supervisor butwell make sure you are provided with specifics on how we care for our hotel.
Theoperational hours of work are shiftbased and may be subjected to change. Thesecurrently set as:
- Monday toFriday: 07:00 16:30
- Saturdayand Sunday: 07:00 15:30
- Events 7days Depending on events until after midnight
What youll bring
Essential Skills and Experience
- Previousexperience in Cellars and Loading bay within a large Hotel at least 3 yearsperforming a range of tasks.
- Be computer literate.
- Holds a valid UK drivers license
- Strong communication skills
Preferred Skills and Experience
- Experience in Adaco Fourth and Docuware
What youll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester CollectionHotels every year.
- Discounts: Get 50%off food and beverages at selected bars and restaurants within the DorchesterCollection: Enjoy Friends & Family stay discounts out hotels Benefit fromdiscounts at various high street and online shops
- Employee Perks: Enrolfrom day 1 into the Aviva Private Pension scheme (we contribute 8% towards yourpension); Benefit from Seasonal ticket loan Rental deposit scheme privatefinancial advice and Eye care vouchers.
- Training and Development: Advance in your career by accessing variousapprenticeships from Level 2 to Hospitality Degree Level 5. We partner withoutstanding nationally recognised Apprenticeship providers.
- SocialEvents: Participate in vibrant social events including a summer party winterball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonus when you recommend a friend.
- Wellbeing Support: Access immediate wellbeing advice because we care about our employees.
We celebrate diversity and are committed tocreating an inclusive environment for all employees and applicants. If you needus to do anything to support you during the recruitment process (such asadjustments to how you applyalternative formats of information or adjustments to the assessment processitself) please do call People & Culture team onor email so that we can discuss how wecan support you through this process.