Experience Design Specialist Executive Director
Experience Design Specialist Executive Director
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Job Description
Were embarking on a transformation into the FinTech future of institutional banking by incorporating emerging technologies such as block chain machine learning and cybersecurity into the products we create. Our team serves corporate clients and sits within JP Morgans institutional bank. We leverage these technologies to design and develop the most essential products to the users that keep our business at the top of the industry.
These users have complex fastpaced informational overloaded jobs within an already complex industry and so the tools we design must add value while adding minimal complexity. To do our job well we utilize creative designled techniques to help us break through the industry jargon and bureaucracy and find insights that others cant. We elevate Design not just to solve users problems but also to use design to steer the products evolution into a powerful and extensible framework.
Job Responsibilities- Lead a team in the design of product and portal experiences within the Markets business
- Contribute to product vision roadmap requirements and project plans with Product Managers and Engineers
- Participate and supervise in user research to better understand user needs and behaviors and usability testing to see how your solutions work for users with the support and guidance of Experience Researchers
- Communicate expectations within the design team for standards of quality through establishing a vision providing creative direction and conducting critique
- Diagram overarching structure of omnichannel product experience with detailed UI design of key interactions including potential updates to our Design System
- Present work and articulate strategy and design decisions to leadership
- Bachelors Degree in relevant design discipline (e.g. Interaction Design Human Computer Interface User Experience Design) certification from credible bootcamp or similar accelerated learning program or equivalent work experience
- Can direct self and others in both planning and structuring the work and executing on expected levels of quality
- Prior work involves collaboration within design teams (with other designers UX researchers and content designers) and crossfunctionally with product managers and software engineers
- Advanced skills in Interaction Design Visual/UI Design and Information Architecture; Intermediate ability in adjacent skills such as User Research UX Writing and Prototyping
- Able to show how your understanding of technical constraints and opportunities informed your design solutions
- Comfortable and confident when presenting work to executives
- Advocate for Accessibility Guidelines and Inclusive Design practices
- Has led design work on successful digital products demonstrating user and humancentered design approaches
- Familiar with HTML CSS and JavaScript frameworks such as React and mobile UI standards
- Prior work in publishing or knowledge management systems.
Proven experience and characteristics:
- Commercial leadership: Experience in complex problem spaces and environment like enterprise applications management consulting or B2B financial services.
- Cross Discipline Collaboration: Experience working with design teams collaborating across creative disciplines and areas influencing Tech and Product partners with distributedteams with different levels of digital transformation maturity.
- Client centric focus: Drive client centric thinking and design processes delivering improvedmeasurable client outcomes into production.
- Design leadership: Be a part of the extendedleadership team. Experience working in larger dynamic design organizations to shape roles culture and process
- Team development and growth: Proven ability to coach and mentor their team to advance their careers within the firm. Passionate about developing people for the org.
About our Digital Markets Experience Design team
Digital Markets Experience Design (DMXD) is an awardwinning team recognized for its accomplishments in design and includes product designers UX researchers content strategists and DesignOps. Our team partners with Business Product and Technology across Markets to design products and services that drive engagement increase client satisfaction and delight users.
Learn more about us at Experience:
Director
Employment Type
Full-Time
Key Skills
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