Associate Director, Procurement Shared Services
Associate Director, Procurement Shared Services
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Job Description
Overview
Join an evolving agile diverse and global function poised to deliver value beyond financials through category management innovative problemsolving data and analytics risk management and supplier management. Our Procurement team is integral to driving AbbVies business strategy serving as trusted partners with leading capabilities and a customer of choice for our suppliers.
This new Procurement leader will play a strategic role in building a nextgeneration approach to Procurement as it transforms to become a trusted business partner and an enabler of key business strategy along with customer of choice for suppliers. Now is the time to join a bestinclass Procurement organization shaping the future of value generation.
The Associate Director Procurement Shared Services (PSS) Downstream Operations will manage and optimize the Global Procurement Contact Center and Global Purchase Order (PO) processes with a focus on driving growth strategy for the Contact Center. This roles objectives include ensuring frontline procurement teams receive reliable support streamlining global purchase transaction processes and maintaining high quality standards by gathering feedback and providing visibility to internal stakeholders.
Responsibilities :
- Develop comprehensive growth strategy for expanding Global Procurement Contact Center from US to global markets ensuring scalability and alignment with global business objectives
- Spearhead optimization of purchase order processes focusing on streamlining workflows to enhance systems
- Ensure seamless integration of backoffice operations processes devise training and support necessary to facilitate successful adoption
- Oversee endtoend purchase order processes (including generation transmission tracking modification and closure) while integrating best practices to ensure compliance and accuracy
- Lead and guide global procurement contact center teams by providing strategic direction and ensuring efficient resource management
- Establish key performance indicators for backoffice in collaboration with functional leadership and develop action plans to enhance performance by setting measurable goals and implementing targeted strategies for improvement
- Oversee processes to gather feedback and provide visibility to internal customers and support functions and managing continuous improvement of capabilities to ensure high customer satisfaction
- Lead and nurture a team of specialists by setting ambitious performance targets providing tailored coaching and evaluating team performance fostering culture of excellence and innovation
- Champion crossfunctional collaboration and forge strategic partnerships with other teams to ensure alignment and maximize outcomes
- Serve as subject matter expert on backoffice operations providing guidance and insights to internal teams and relevant stakeholders groups to ensure optimal performance and efficiency
Qualifications :
- BA/BS in Business Administration Supply Chain or related degrees; MBA/MS preferred
- 810 years of Procurement experience including over 10 years in a leadership role; pharmaceutical industry knowledge preferred
- 5 years of SourcetoPay experience preferred specifically expertise in backoffice functions such as purchase order processes and helpdesk operations within a global context
- Proven track record in leading process improvement and strong organizational skills
- Proficient in budget management and operational oversight ensuring adherence to standards and priorities
- 5 years of experience working with SourcetoPay systems (i.e. Coupa SAP S/4HANA)
- Innovative problemsolving skills and strategic thinking combined with a solutionoriented mindset enabling creative approaches that challenge the status quo and clear communication at all organizational levels
- Exceptional crossfunctional collaboration and stakeholder management abilities effectively navigating complex projects and diverse team dynamics
- Exceptional soft skills and emotional intelligence facilitating empathetic interactions effective communication and robust relationshipbuilding
- Impactful executive functioning abilities and autonomous work ethic maintaining efficient performance in challenging situations and building consensus in decisionmaking
Additional Information :
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our shortterm incentive programs.
This job is eligible to participate in our longterm incentive programs
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:
No
Employment Type :
Fulltime
Employment Type
Full-time
