Sales Strategy and Operations Specialist

Weve grown from a small Polish startup into a global SaaS company. As local sales teams developed their own processes its now time to align and scale standardizing operations boosting efficiency and ensuring every market has fast reliable access to the tools and data they need.

Were hiring a remote Global Sales Operations Specialist to join our Global Sales team. If youre passionate about improving systems and driving clarity this role is for you. Youll help unify sales processes support daily operations and build scalable solutions. Our goal: be strategic partners to local teams solving problems and accelerating growth.

What will you do

• Be the main operational partner to the Sales teams across the globe 

• Analyze local processes and develop solutions and processes that fit multiple countries needs

• Help drive implementation of global projects in coordination with local structures

• Be a guardian of quality and consistency in our systems

• Create automations related to Sales process to ensure maximal effectiveness and operational perfection both in our CRM and in other areas

• Query datasets from different sources turn data into information and information into insight

• Design implement & maintain metrics dashboards and reports

• Oversee KPIs and performance of local teams be the first person to detect redflags

• Make sure that our data is clean and the processes are aligned

In this role youre working super closely with and reporting directly to Jorge our Global Head of Sales Operations :)

Qualifications :

• 26 years of experience in consulting BI analytics operations or business development

• Fluent in English; Spanish Portuguese Polish or other languages are a plus

• Educational background in STEM or businessrelated fields

• Strong analytical thinking and ability to translate data into actionable decisions

• A track record of delivering projects endtoend from problem definition to implementation

• Comfortable collaborating across teams and working with multiple stakeholders

• Clear and concise communication skills both written and verbal

• Familiarity with tools like Salesforce HubSpot Zapier Looker Studio Tableau or similar

• Confident working with data analyzing large datasets to spot trends issues and opportunities

• Basic working knowledge of SQL or similar tools to extract and manipulate data

Additional Information :

Location

We can hire remotely in Europe with a preference for Madrid Barcelona or other Spain.

What to Expect from Our Hiring Process 

We like to keep things transparent and efficient! Heres what the process usually looks like (though it might vary slightly depending on the role):

1 Intro Chat A first call with our Talent Partner Ainhoa to explore mutual fit around relevant skills value alignment and motivation. 

2 Hiring Manager Interview A deeper dive into your experience and aspirations with your future manager Jorge (Global Head of Sales Ops) who youll be reporting to in this role. Take this chance to ask anything on your mindits just as much about making sure were the right fit for you too. 

3 Business Case Dedicated prep time to showcase your problemsolving and strategic thinking followed by a collaborative session with Jorge and Llus to walk through your findings together. 

4 References & Offer!

Why Youll Love It Here

Global Benefits No matter where you are youll have access to:

• Healthcare insurance so you can focus on what matters.

• Wellness that works for you from gym memberships to mental health support weve got you covered.

• Time off that counts whether its a vacation your birthday or just a day to recharge we believe in balance.

• ESOP (Employee Stock Ownership Plan) after 6 months with usbecause we believe in sharing our success!

Local Perks Depending on your location you will be entitled to local benefits like meal vouchers (ticket restaurant) transport allowances or extended parental leave.

Career Growth Were growing and so can you! Youll find lots of chances to learn develop and explore new pathswhether within your team or through crossfunctional projects.

A Truly Global Team Work with talented people from all over the world in a diverse and inclusive environment.

Flexibility That Works for You Remote work and flexible hours arent just buzzwords here. While the extent of flexibility depends on your role and team we value results over rigid schedules. Prefer an office setting Youre welcome at any of our hubs in Barcelona Warsaw Curitiba Rio de Janeiro Mexico City Bogot Munich Rome or Bologna.

Please note: At this time we are not able to sponsor visas for this position. To apply you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In 

At Docplanner our values guide everything we do:

Focus on results were here to make an impact.

Think like an owner take responsibility drive outcomes.

Keep it simple keep it lean smart solutions over complexity.

Be respectful and radically honest openness builds trust.

Learn and be curious growth is part of the job.

Dont just take our word for itcheck out our Glassdoor to hear what our people say!

We are committed to building a team that represents a variety of backgrounds perspectives and skills. We welcome applicants from all walks of life regardless of gender disability or background and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.