Casino Host (Bilingual)
Casino Host (Bilingual)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY:
Increases gaming revenues and profits by developing designated customer segments through increased visitation and play consolidation. Creates loyalty to Caesars Palace Las Vegas among valued gaming customers by building lasting relationships and effectively utilizing marketing techniques.
Essential Job Functions:
Maintains close ties with targeted guests through personal contact by phone and in person. Greets guests in the casino and participates in social events and special promotions. Anticipating guests needs and quickly responds to guests requests to arrange transportation and accommodations. Effectively uses telemarketing mail and other marketing techniques to increase visitation patterns among target customers. Uses sound judgement and makes good decisions in accordance with established difficult guests and situations in a calm professional and prudent manner. Fully complies with all applicable rules regulations laws and policies and conducts themselves with highest levels of integrity and honesty.
Qualifications:
PhysicalMental and Environmental Demands:
Must be able to continuously maneuver around office. Must be able to move quickly around property. Must be able to bendcrouch kneel twist and work at a desk. Responds to visual and aural be able to work independently and proven to be selfmotivated. Must be able to speak read write and understand both English and Japanese have the manual dexterity to operate a computer and other necessary office equipment. Must be able to respond calmly and make rational decisions when handling guests needs. Must be able to tolerate areas containing second hand smoke.
Qualifications:
Must have a minimum of 2 years VIP guest services related experience. Must have proven track record of personally providing excellent customer service. Must possess excellent interpersonalcommunication and problemsolving skills. Must be willing to work any shiftweekends and holidays if/when necessary. Must be able to speak read write and understand both English and Japanese. College degree in Marketing Hotel or Business preferred but not required. Must be able to get along with coworkers and work as a team. Must present a wellgroomed professional appearance. Must have a good attendance record. (no more than 3 points). Proficiency in Microsoft Office is preferred but not required.
Employment Type
Full-Time
