System Specialist
System Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Type: Onsite
Contract Length: 1 year
Position Overview:
This position requires a highly skilled IT professional capable of working independently and in teams with advanced proficiency across various platforms and technologies. Responsibilities include resolving a wide range of technical issuesfrom OS and application troubleshooting to hardware deployments and vendor coordinationwhile consistently resolving 8090% of assigned incident tickets.
Duties:
Utilize ServiceNow or asset management systems effectively
Support and troubleshoot Windows OS and O365 Office products
Provide excellent customer service and clear communication
Troubleshoot and resolve hardware issues (desktops printers scanners video equipment)
Install patch and troubleshoot software
Image workstations using MDT and/or SCCM
Transport and lift boxes/equipment as needed
Set up support and install VPN connections
Resolve technical issues with users over the phone
Manage Active Directory users and privileges
Set up and support wireless workstations
Required Skills:
Minimum 2 years of experience with ServiceNow or asset management systems
Minimum 2 years of expertlevel experience with Windows OS and O365 Office products
Minimum 2 years of excellent customer service and communication skills
Minimum 2 years of experience with desktop printer scanner and video hardware
Minimum 2 years of experience with software installation and troubleshooting
Minimum 2 years of experience imaging workstations using MDT and/or SCCM
Minimum 2 years of strong troubleshooting and problemsolving skills
Minimum 2 years of ability to transport/lift boxes and equipment
Minimum 2 years of ability to work independently and collaboratively
Minimum 2 years of experience with VPN setup support and installation
Minimum 2 years of experience resolving technical issues over the phone
Minimum 2 years of experience with Active Directory user management and privileges
Minimum 2 years of experience setting up and supporting wireless workstations
Minimum 2 years of ability to think and act effectively under pressure
Minimum 2 years of strong organizational skills
Minimum 2 years of demonstrated professionalism and proper workplace etiquette
Required Experience:
Senior IC
Employment Type
Contract
