Security Operations Manager
Security Operations Manager
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Job Description
Innovate with purpose
At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a visiondriven team thats ready to tackle challenges and build cuttingedge solutions. We value purpose drive and curiosityand we thrive in a fastpaced everchanging environment. Whether in one of our offices in San Jose CA Draper UT or working remotely BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
At BILL we listen learn and leadfostering collaboration and a drive for continuous growth. Were committed to building a diverse and inclusive workplace that values each persons unique skills and experiences. Even if you dont meet every requirement wed love to hear from youyou might be just what were looking for whether in this role or another.
Lets give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
BILL is looking for a Security Operations Manager to lead the Safety & Security Team. This role will report to the VP of Culture & Inclusion. The Safety & Security function ensures 24/7 physical security Environmental Health & Safety Executive Protection Travel Safety and people crisis management safeguarding employees assets and operations.
You will be responsible for maintaining the physical security program and own the monitoring systems and badging functions for our existing and future offices. You will ensure that our offices are secure and safe at all times. We are looking for a highly motivated and collaborative individual. You set high standards and deliver consistently against them. The ideal candidate will have a passion for protecting people assets and reputation and will have a strong understanding of physical security principles and best practices.
This is an onsite only role in San Jose California with periodic after hours work. Remote work is not available.
Responsibilities:
- Own the physical security programs and evolve as needed to ensure our offices and employees are safe and secure at all times and that our office security program meets the compliance requirements by our business partners
- Partner and collaborate with internal stakeholders including People Legal Compliance and Infosec teams to initiate and develop physical security policies and protocols to effectively manage risk smalltolarge scale event security respond to incidents and assist with implementation of our Business Continuity and WPS Emergency Response Plans
- Build and maintain strong relationships with external stakeholders including the property management companies and their security teams appropriate law enforcement and government agencies.
- Conduct comprehensive risk assessments and security audits using uptodate methodologies. Manage modifications and additional security system installations when needed for the existing offices and future office expansions.
- Own and develop an incident management plan including investigations recovery of companys assets and life safety protocols. Initiate and own Security training in line with our WPS emergency response plan and as needed
- Provide reports and metrics as part of the incident management plan or as requested by other internal stakeholders. Create a tracking system for facilitation of security program integration compliance and program effectiveness through KPI development for internal and external teams
- Ensure the organization remains current with building security and privacy legislation global threat trends alerts; and also new building security technologies and trends
- Develop a fiscal budget for capital and operational expenses related to the security function. Engage security consultants/vendors to support events construction activities within the existing offices and scale the program as needed
Wed love to chat if you have:
- 8 years of experience in physical security operations monitoring security systems and technologies preferably on the enduser side
- Expertise in risk assessment and security audit methodologies.
- Experience in security vendor management KPI development and constructive feedback processes to timely address vendor deficiencies and improve performance
- Strong knowledge of Brivo Eagle Eye Everbridge ISOS or similar security systems
- Strong organizational and project management skills including budgeting and resourcing with the ability to prioritize and manage multiple projects simultaneously.
- Ability to remain calm under pressure and take decisive action during crises
- Excellent communication writing and presentation skills
- Customercentric proactive and strategic mindset
Additional job requirements:
- Consistent availability during business hours
- Some work during evenings and weekends as needed
- Prompt and timely response to all communications specially during emergency situations
- English fluency in writing and speaking
- Ability to travel to remote and/or international sites as needed
- Ability to work in a fastpaced environment
- Ability to think critically and follow process in stressful/emergency situations
- Ability to inspect and walk buildings and staircases as needed and in case of emergency
Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance 401(k) retirement plan flexible spending & health savings account paid holidays paid time off and other company benefits.
Whats in it for you
Redefining how businesses automate their work is a fastpaced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
- HSA & FSA accounts
- Life Insurance Long & Shortterm disability coverage
- Employee Assistance Program (EAP)
- 11 Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.
BILL is an Equal Opportunity Employer that values diversity and inclusion. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact .
Required Experience:
Manager
Employment Type
Full Time
