Doorperson

A Doorperson maintains frequent contact with Guests by welcoming them on arrival assisting with departures parking Guests cars as required overseeing delivery and safe keeping of luggage and providing others services for all Guests.

What will I be doing

As a Doorperson you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Doorperson with the hotel property influences the Guests first impression and therefore must ensure to always offer a professional and welcoming disposition. Specifically the Doorperson will perform the following tasks at the highest level of service:

• Comply with Company brand standards at all times
• Welcome guests on arrival and assist with their luggage
• Maintain frequent contact with regular Guests and visitors
• Park Guests cars on the hotel premises as required
• Provide a driving service to Guests as required
• Ensure cleanliness and safety of all hotel vehicles
• Keep up to date on all hotel services as well as VIPs and special events
• Be knowledgeable on external locations attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and guest service

What are we looking for

A Doorperson serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Previous experience working within the hotel leisure and/or retail sector
• A valid drivers license with no outstanding driving restrictions or infringements
• Meticulous personal presentation and strong communication skills
• Strong good communication skills
• Calm courteous and discreet demeanor
• A good knowledge of the area and the country in general preferred
• A passion for working on team as well as autonomously

What is it like working for Hilton

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of worldclass brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100year history. Hilton is proud to have an awardwinning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EOE/AA/Disabled/Veterans