Business Support Officer Level 3
Business Support Officer Level 3
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1 Vacancy
Job Description
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Starting Salary is 25992 (Level one) rising to 26835 per annum (pro rata for parttime)
Location:Loxley House Station Street NG2 3NG
Weve got an exciting opportunity available for talented individuals to join our workforce perhaps this is the opportunity youve been looking for Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay great leave entitlement and access to a generous pension scheme we strive to create an innovative inclusive and progressive work culture where everyone is supported to do and be their very best.
In return we are looking for people like you people who are innovative driven and committed to serving and improving Nottingham. So if you are passionate about making a difference to the lives of those who live and work in our city we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
We are seeking a highly motivatedBusiness Support Officer to primarilysupport the Infant Child & Adolescent Mental Health Services (iCAMHS) Head of Service and Targeted CAMHSwith the day to day administrative support of the leadership team. The CAMHS Service offers support for children young people and families around their emotional mental health needs. So you will be part of a team who strive to make a positive difference to children and young peoples mental health and their lives.
This opportunity is fantastic for someone who is looking to grow and develop within the mental health services. Someone who is able to work independently use their own initiative to flexibly support the CAMHS service manager and leadership team. This role will help you to develop your current skills in areas such as finance time keeping data liaison customer service and problem solving.
Through this role you will have the chance to meet various people from our partners to citizens and our wonderful staff. There are also various creative tasks that will allow you to build a great working environment.
For example you will also have the opportunity to get involved with projects within your own areas of interest. One of our most recent post holders was responsible for the graphic design of the CAMHS newsletter and is the cofounder of the CAMHS LGTBQ Advocacy Forum. We always welcome people taking initiative and putting their skills and passions to use for the benefit of the team and our community.
The Key attributes that we are looking for:
- Are you organised proactive enthusiastic open to coaching and keen to learn new skills
- Are you looking for a new and exciting opportunity to make a difference to children and young peoples lives
- Are you looking for a platform into a new career
- You may have already worked in an administrative role or you may be a graduate that hasnt yet found the right opportunity. If so this role could be a platform into your first or next exciting career!
Here is a story from Emily a colleague who started in this role and has now progressed to her desired career as a Child Wellbeing Practitioner in the Child and Adolescent Mental Health Service.
Tell me about your career journey so far and the role that you do at NCC / how long youve worked here
I worked in various roles across different sectors after completing my undergraduate Psychology degree none of the jobs in Market Research or Retail were quite clicking but I knew I wanted to work within mental health eventually. I saw a role advertised to work in the administration side of Nottingham City CAMHS and thought it would be a great opportunity to see the way the service worked and start working within a field that I was passionate about before I had the specific mental health qualifications or training needed to be a practitioner.
I worked as a BSO for nearly four years and trained and volunteered as a Childline Counsellor in that time I then successfully applied for a recruit to train Childrens Wellbeing Practitioner role within the team. This involved studying for a fully funded postgraduate diploma alongside working as a trainee Childrens Wellbeing Practitioner for a year. Following completion of the course I stayed on with the team and started as a Qualified Childrens Wellbeing Practitioner in January.
Why did you join NCC what makes you stay
I joined NCC as I saw an opportunity to start working in a field I was passionate about (mental health) and saw potential to grow my understanding of the services and build my career from there.
The families and children that Ive worked with over my time with CAMHS and finding the role so rewarding are a big part of what makes me stay in NCC.
I have been lucky enough to have some great progression opportunities since starting as a BSO and there is still more potential for further training ahead. The CAMHS team are also focused on continuing the professional development of their practitioners which is another reason
How would you describe the culture here
The CAMHS Team are very supportive and managers are often thinking about progression opportunities and offering lots of additional training sessions.
What training / development / progression have you benefitted from here
I completed a Post Graduate Diploma with the University of Reading to become a Qualified Childrens Wellbeing Practitioner. This allowed me to progress from a BSO role on SPA to a CWP role working directly with children young people and parents and carers to support CYP with their mental health.
I have also benefitted from the regular espresso learning training that is offered within the CAMHS Team utilising the experience and skills the team has.
What are you most proud of working here
Some of the positive changes Ive seen in the CYP Ive worked with within my time working for CAMHS makes me feel very proud and its very rewarding.
What 3 words would you use to describe what its like working at NCC
Rewarding supportive and busy!
What would you say to anyone considering a career in social care at NCC
Go for it the development opportunities are there and it can be a great foot in the door opportunity to develop a career in an area you really care about.
A DBS enhanced check for a regulated activity is required for this post.
You could be our next inspiration story.
If you are interested and want to know more please contact Martyn Greenwood by telephone on/ 0 or by email at
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do not where you do it. We offer different working arrangements depending on the role including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional informationfor applicants page.
Closing Date: 20/05/2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: TBC
If you have any technical issues when completing your application please contact our Employee Service Centre: applying to this job you agree to ourTerms & Conditions.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
