Expert Lead - Pricing & Balance Sheet

At ING Business Banking always strives for superior business performance through development of a clear strategy and working collaboratively with all areas of the local and global Bank to drive crossfunctional execution.

We are looking for an experienced Expert Lead Pricing & Balance Sheet with a background in SME and Business Banking products (Lending Transactional Banking and Savings). Youll lead our Pricing & Balance Sheet Optimisation function within the Centre of Expertise Business Banking.

This role will focus on building and executing pricing strategies to drive growth across new and existing customer segments and products to deliver on revenue and return objectives including interest and fee income. This role will be accountable for development execution and management of pricing strategy driving near and long term revenue optimisation to support Business Banking Portfolio objectives.

What youll do

• Develop and execute pricing strategy across new and existing customer segments and products to support growth revenue and return objectives including both interest and fee income
• Drive reduction in portfolio attrition extended customer tenor and reduced churn to optimize balance between retained value and cost to retain
• Accurately forecast and manage near term and longterm revenue and portfolio growth using business insight to maximise profitability
• Drive sophistication in pricing capability and predictive modelling through development of a pricing capability roadmap and an approach to optimized pricing for customer segment
• Work collaboratively with Data Science Customer Interactions and Analytics teams to improve pricing analytics and portfolio insights and drive effective pricing recommendations
• Maintain focus on competitive landscape and benchmarking to improve competitiveness of offers optimise profitability while achieving growth targets
  Work with Treasury & Finance across all areas impacting pricing including funding plans FTP models liability replication and hedging to support profitable growth with a focus on optimising cost of funds and maximising ROE
• Coach and lead professionals with deep expertise to achieve growth aspirations of Business Banking while developing individuals careers and supporting Orange behaviours of collaboration and can do delivery
• Lead agile delivery of continuous improvements to systems processes tools and capability

What were looking for

• Experience in articulating strategy and setting strategic direction with others (including identifying key priorities and initiative sequencing) with a mindset of balancing short term objectives and longterm sustainable growth
• Proven product or pricing management experience (710 years) and experience managing a product P&L
• Highly numerate and experienced in managing complex tradeoffs to support often competing growth revenue and return objectives
• Demonstrable experience with sophisticated pricing models including the development of use cases and a roadmap on implementation of a pricing engine to drive improved portfolio growth and customer experience
• Proven experience influencing and leading diverse stakeholders (Sales Operations Finance)
• An analytical mindset using data to drive decision making
• A passion for delighting customers deeply understanding their needs and delivering a value exchange to drive sustainable and profitable business growth
• Strong and proven people leadership capability able to build strong and engaged teams driven by purpose and a passion for customers
• The ability to thrive as a selfstarter in a fast paced start up environment with a focus on delivering outcomes today while planning strategically for future horizons

Whats in it for you

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on an approved sustainability activity

About Us

At ING we want to make life simpler and more worthwhile for everyone who banks with us for the people who work with us and the community at large too.

When you come to work at ING youre joining a team where individuality isnt just accepted its encouraged. Weve built a culture thats fun friendly and supportive its the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently take ownership of their work and make great things happen. Were here to help you get ahead. And with our global network theres plenty of scope to take your career in new directions perhaps even ones youve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place youd feel at home Wed love to hear from you.

(One last thing ING operates a direct talent sourcing model. So no agency introductions please.)

Need more
Contact Rachel Yuen on

Applications close 21st May 2025