The Organization
The International Center for Tropical Agriculture (CIAT) is part of the Alliance of Bioversity International and CIAT. CIAT delivers researchbased solutions that harness agricultural biodiversity and sustainably transform food systems to improve people s lives. CIAT solutions address the global crisis of malnutrition climate change biodiversity loss and environmental degradation.
CIAT works with local national and multinational partners across Latin America and the Caribbean Asia and Africa and with the public and private sectors. CIAT is part of CGIAR a global research partnership for a foodsecure future dedicated to transforming food land and water systems in a climate crisis.
About the position
The Networks Infrastructure and Security Unit is seeking a Senior DevOps Analyst. This role is responsible for designing deploying and supporting scalable secure cloud and hybrid solutions tailored to research projects. The Senior Analyst will bridge the gap between development/research and operations teams by enhancing automation monitoring and deployment processes for both onpremises and cloudbased environments. Key responsibilities include evaluating new technologies promoting serverless frameworks and assisting with cloud migration. Additionally it will optimize resource usage to improve performance reduce costs and support data management while facilitating collaboration through seamless access to shared data and resources.
Key duties & responsibilities
Maintain a deep understanding of the Alliances vision and strategic plan to ensure that cloud and hybrid initiatives align with organizational goals;
Provide guidance to systems analysts IT engineers and architects to facilitate effective architectural decisions;
Design develop and implement integrated cloud/onpremises systems that meet operational security and scalability requirements;
Develop and maintain documentation of the organization s cloud architecture and infrastructure while enforcing cloud technology standards for consistent highquality implementation;
Develop and manage a comprehensive capacity plan for cloud infrastructure ensuring optimal resource allocation and document investment plans identifying costreduction opportunities;
Research about emerging cloud technologies and recommend solutions that enhance infrastructure flexibility and costeffectiveness;
Continuously monitor cloud performance develop and execute test plans and recommend improvements to ensure system reliability and efficiency;
Work closely with developers teams to troubleshoot and resolve issues during deployment and ensure smooth integration to automate repetitive tasks reduce manual interventions and enhance system reliability;
Provide technical support across cloud applications and services managing complex technical tasks and troubleshooting;
Collaborate with research teams to ensure the longterm cloud strategy remains aligned with platforms like AWS Google Cloud and Azure developments;
Ensure that security measures are implemented within cloud operations and collaborate with security specialists as needed;
Manage relationships with cloud service providers ensuring their offerings meet operational needs and guide cloud cost management to optimize resource usage;
Ensure the Alliance applications are always in a deployable state by designing and managing continuous integration and continuous delivery/deployment (CI/CD) pipelines using Jenkins GitLab or similar tools;
Implement Infrastructure as Code IaC tools (e.g. Terraform Puppet CloudFormation etc.) to automate the provisioning of cloud and onpremises infrastructure;
Implement and configure monitoring solutions (e.g. Prometheus Grafana Nagios) to ensure high availability and performance of applications and services;
Manage incident responses and root cause analysis for infrastructurerelated issues;
Support security best practices including rolebased access control (RBAC) encryption and compliance policies;
Provide training and support team members on new tools processes or architectural changes.
Requirements
Required qualifications and experience
Bachelor s degree in Computer Science Information Technology Electronic engineering or related fields;
Specialization training courses or certifications in Cloud Computing Systems Architecture AWS Solutions Architect Associate or Professional. AWS Specialty s certifications Azure and Google Cloud Platform certifications;
Minimum of 3 to 5 years experience in an international organization research or academic environment in DevOps system administration or cloud operations;
Good command of English (oral and written);
Comprehensive understanding of multitier architectures (web servers caching application servers load balancers storage solutions);
Knowledge of Relational Database Management Systems (RDBMS) and NoSQL databases;
Proficiency with message queuing systems and Enterprise Service Bus (ESB) technologies;
Familiarity with Content Delivery Networks (CDN) for optimized content distribution;
Experience with LAN/WAN networking technologies (route tables firewalls NAT HTTP DNS IP OSI models);
Strong understanding of RESTful web services and data formats (XML JSON);
Proficiency in automation tools (Ansible Puppet Chef);
Experience with Docker Kubernetes and container orchestration;
Programming and scripting skills in Bash Python or PowerShell;
Familiarity with version control systems (e.g. Git) and CI/CD platforms;
Experience managing server infrastructures with tools like VMware or ProxMox;
Understanding of the software development lifecycle from development to deployment;
Work experience in information and application security (security mechanisms and tools);
Expertise in system performance tuning and managing largescale distributed systems;
Deep knowledge of security concepts (public key encryption access credentials certificatebased authentication).
Skills and competencies
Excellent communication and interpersonal skills with the ability to collaborate effectively with individuals from diverse national and cultural backgrounds;
Flexibility and adaptability to thrive under tight deadlines and changing priorities;
Strong organizational prioritization and problemsolving skills ensuring efficient task management and issue resolution;
Clientfocused orientation demonstrating a strong commitment to delivering highquality service;
Ability to work independently with minimal supervision taking full ownership of tasks and responsibilities within assigned areas;
Willingness to work outside regular business hours when urgent situations arise that require immediate attention;
Resultsdriven with a proactive learning mindset.
Benefits
Terms of employment
This position is a national recruited position based in Hanoi Vietnam. The initial contract will be for 1 year subject to a probation period of 2 months and is renewable depending on performance and availability of resources.
This position is graded at BG7 level with a minimum basic salary of VNDin a scale of BG01 to BG14 (BG14 being the highest level according to the CIAT job classification framework policy). We offer a competitive salary and excellent benefits including but not limited to monthly allowances insurance retirement plan staff training and development paid time off and flexible working arrangements.
CIAT is committed to fair safe and inclusive workplaces. We believe that diversity powers our innovation contributes to our excellence and is critical for our mission. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority. We encourage applicants from all cultures races colors religions sexes national or regional origins ages disability statuses sexual orientations marital status and gender identities. Female candidates are strongly encouraged to apply.
Applications
Applications closing date: 28 May 2025
Please note that email applications will not be considered.
Only shortlisted candidates will be contacted.
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