The person is responsible for the tactical and strategic management of TA Services project management. This position is responsible for communication with staff and clients facilitates timely decisions and monitors the progress of the project to keep it on schedule. This position plays a prominent role in all aspects of the project including managing the projects time cost scope quality risk customer satisfaction and return on investment of the project.
- Works with project sponsor to gain approval and identify project resources and decision makers
- Creates long and shortterm plans including setting targets for milestones and adhering to deadlines
- Organizes resources and effectively delegating tasks to employees best positioned to complete them
- Works with project Sponsor to define ROI for Steering Committee approval and method of calculating ROI post implementation
- Analyzes complex and at time ambiguous customer and business partner requirements to identify project requirements and goals
- Facilitates effective decision making when presented with multiple options for how to progress with the project
- Maintains and documents project plan status and provides scheduled updates to customer and other stake holders
- Communicating with project sponsor & Steering Committee to keep the project aligned with goals
- Adjusting schedules and targets on the project as needed and approval for material project changes
- Performing quality control on the project throughout development to maintain the standards expected
- Ensures that implementations meet or exceed customer service goals and conducting project lessons learned
- Ensures stability of new accounts and proper handoff to operations and support departments
- Other duties as required and assigned
Qualifications :
- Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
- Capable to formulate and document project charter scope and project plan
- Ability to lead projects and work as part of a cross functional team
- Ability to communicate with various levels of the organization as well as various levels of the customers organization
- Ability to lead develop and coach teams
- Ability to apply common sense understanding to carry out instructions from client or internal workstream owners
- Excellent planning and organizational skills
- Strong problemsolving skills
- Quality driven and results oriented
- Highly motivated selfstarter able to operate effectively with minimal supervision
- Travel required up to 20%
Education and Experience:
- Bachelors degree from a 4year university or college; an emphasis on Logistics/Transportation preferred
- Minimum 5 years of experience in project management or logistics role; or an equivalent combination of education and experience
- Project Management Professional (PMP) Certification preferred but not required Experience with Project Management software preferred (Jira & Confluence)
- PC literate with expertise in Microsoft Outlook Word PowerPoint Project Visio and Excel
- Would consider candidates with business process or engineering background with ability to work in cross functional teams
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime