Senior Unified Communications Engineer

Peraton is seeking an experienced Senior Unified Communications (UC) Engineer to join our dynamic Network and Unified Communications Architecture team of network and UC engineers in the Northern Virginia area. The UC Engineer will have the options to work in offices located in Alexandria VA. or Herndon VA. This engineer will be responsible for configuring managing monitoring and maintaining government Command and Control (C2) conference rooms and videoteleconferencing endpoints. The UC engineer will be part of a maintenance team responsible for the installation configuration optimization and testing of network video and phones services used on a government network.

Peratonhas served as the prime contractor for the network contract since its inception in 1984. We provide executivelevel government leaders with reliable security voice video and fax communications anytime anywhere in any environment for daytotoday crisis management. We provide a secure worldwide highperformance communications network comprised of realtime interactive applications operating over a dedicatedInternet Protocol(IP) backbone with secure services for complex national and worldwide executivelevel theOperation and Maintenance (O&M) of the network infrastructure and its components. We provide integration for development of hardware and software solutions and task support for the delivery of system network software and security solutions.

The Senior Unified Communications Engineer is responsible for but not limited to:

• Tier II phone support of reported customer incidents supporting network conference room video systems desktop video systems video conferencing systems video gateways and video control systems.
• Provide End User support to include inroom and external network support with graphical user interface access and operability; troubleshooting scheduling and administering video teleconferences.
• Conduct testing and configuration of existing VTC hardware including application of security controls generation and application of security certificates and specialized configuration testing for individual platforms.
• Perform patch and firmware upgrades of VTC devices break/fix support and daily operations and management support including onsiteassistance for special events.
• Testing and evaluation of video infrastructure equipment such as multicontroller units meeting systems video content servers and video control systems.
• Testing and evaluation of video endpoint devices and associated peripherals.
• Documentation and reporting of all associated testing activities.
• Develop and provide training to end users on the various endpoint devices.

Required Qualifications:

• An active/current Top Secret/SCI security clearance.
• Bachelors degree in Computer Science or related field and eight (8) years of related experience or a commensurate combination of education training and experience is required; or a Masters degree and six (6) years of relevant experience; or an Associates degree and 10 years of relevant experience; or a High School Diploma/GED and 12 years of relevant experience in the abovecited duties may be substituted in lieu of a completed higher education degree.
• An active/current DoD 01 compliant IAT Level II certification (CCNA Security etc.).
• At least five (5) years of experience with VOIP Protocols (SIP H.323) Unified Communications Implementation Gateway Solution Implementation PABX / PSTN Wireshark SIP Networking.
• Minimum of three (3) five (5) years of experience in supporting Cisco CUCM environment for video collaboration.
• Minimum of three (3) five (5) years of experience in Cisco Telepresence Video Communications and Meeting Server management.
• Minimum of two (2) years of experience interacting with high profile executives and addressing video conferencing support needs.
• Minimum of two (2) years of experience in working with encoding and decoding streaming technology.
• Minimum of two (2) years of troubleshooting and equipment repair of VTC equipment (Voice video and conference room control equipment).
• Selfdriven and resourceful in achieving goals independently as well as in cooperation with others.
• Flexibility to adjust to changing requirements schedules and priorities.
• The ability to socialize ideas make recommendations and gather team consensus to move forward.

Desired Qualifications:

• Technical certification in Cisco Voice and Video Engineering.
• Direct experience with Cisco Telepresence Management System Video Control Server Cisco Meeting Server WebEx Pro desktop video systems and WebEx Pro system CODECs.
• Experience with the ITIL library in support of incident and change management.
• Experience with a maintenance ticketing system to manage incidents and problems.
• Knowledge of Solarwinds Splunk and Variphy monitoring systems.
• Previous experience supporting a Government and/orDepartment of Defense customer.

Salary Range Estimates:

The estimate displayed represents the typical salary range for this position and is just one component of Peratons total compensation package for employees.

Benefits:

At Peraton our benefits are designed to help keep you at your best beyond the work you do with us daily. Were fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement tuition assistance and fertility treatment we are there to support you all the way.

Peraton is a nextgeneration national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.