Investigation Specialist
Investigation Specialist
Posted on :
14-05-2025
Employer Active
1 Vacancy
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Job Description
Amazon India is seeking dedicated hardworking analytical candidates with a proven track record of performance and resultsoriented thinking to join the Transaction Risk Management Team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and
Elimination of online eCommerce risk. Ideal applicants will have experience in the eCommerce payments
space previous trust and safety experience and experience succeeding in a customerdriven workplace. All candidates will be analytical and capable of succeeding in a fastpaced team environment.
The Transaction Risk Investigator position relies on excellent judgement to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problemsolving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management risk analysts risk engineers other company associates and thirdparty to accomplish goals. They may also be required to contact customers by phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Basic Qualifications
Communication Skills
Excellent written and spoken English skills and an ability to compose a grammatically correct concise and accurate written response
Excellent interpersonal skills with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers
Problem Solving Skills
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Excellent problem solving skills
Demonstrated ability to analyse problems logically
Self disciplined diligent proactive and detail oriented
Strong time management and organizational skills
Effectively prioritize work time to ensure productivity and fulfills department standards for time spent
Excellent ability to determine situational needs and provide appropriate solutions
1 years of customer service experience
Speak write and read fluently in English
Experience with Microsoft Office products and applications
Experience in payments or ecommerce
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Elimination of online eCommerce risk. Ideal applicants will have experience in the eCommerce payments
space previous trust and safety experience and experience succeeding in a customerdriven workplace. All candidates will be analytical and capable of succeeding in a fastpaced team environment.
The Transaction Risk Investigator position relies on excellent judgement to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problemsolving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management risk analysts risk engineers other company associates and thirdparty to accomplish goals. They may also be required to contact customers by phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Basic Qualifications
Communication Skills
Excellent written and spoken English skills and an ability to compose a grammatically correct concise and accurate written response
Excellent interpersonal skills with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers
Problem Solving Skills
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Excellent problem solving skills
Demonstrated ability to analyse problems logically
Self disciplined diligent proactive and detail oriented
Strong time management and organizational skills
Effectively prioritize work time to ensure productivity and fulfills department standards for time spent
Excellent ability to determine situational needs and provide appropriate solutions
1 years of customer service experience
Speak write and read fluently in English
Experience with Microsoft Office products and applications
Experience in payments or ecommerce
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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