Receptionist
Receptionist
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Job Description
This is a part time position. You will be required to work 25 hours a week Monday Friday from 8am 1pm.
As part of our commitment to building an inclusive and diverse workforce we would particularly welcome applications from people who are from Black Asian and other ethnic minority backgrounds.
Job title:
ReceptionistJob Description:
What youll be doing:
Meet and greet visitors in a warm and friendly manner.
Manage daily appointments and rescheduling as and when required.
Open and lock venue and ensure security procedures are followed.
Door Entry Management Identify and validate all attendees.
Direct claimants to where they need to go/seat them outside the consultation room.
Day to day organisational and administrative duties including data entry and maintenance of internal computer systems
Adherence to and implementation of HSE procedures including weekly Health & Safety checks and upload of documents to internal HSE systems.
Maintain business office supplies by keeping an uptodate record of stationery surplus.
Work closely with fellow receptionists both in your own clinic and throughout the wider estate ensuring all annual leave and absence is appropriately covered
Attend and actively contribute to weekly Receptionist Team meetings
Ensure the venue is kept to a professional standard at all times
Provide relevant information to claimants and supporting staff and claimants whilst in venue.
Maintain a professional relationship with claimants and ensuring customer satisfaction at all times.
Ensure that all visitors feel welcome and comfortable throughout their experience in clinic.
Maintenance and cleanliness of the venue at all times (ensuring that maintenance issues are reported in a timely manner) including the reception desk area
Contribute to the Strategic Management and Development of the business
What were looking for:
Previous experience in a customer facing or administrative role
Adaptive and flexible with ability to work to strict criteria and to set SLAs
Ability to learn new systems
Able to work as an engaged and motivated member of a busy team
Enthusiastic confident selfstarter
Ability to deal confidently and tactfully with people
Excellent attention to detail
Flexibility to work shift patterns
Whats in it for you
hours per week
25 days holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice
Autoenrolment to our company pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more
Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology
Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform
Youll get the chance to follow your chosen career path anywhere in Capita. Youll be joining a network of experienced innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career and well provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope youll do next:
Choose Apply now to fill out our short application so that we can find out more about you.
Equal Opportunities
At Capita were committed to providing an inclusive barrierfree recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer we want to hear from you if youd like to discuss any adjustments you might need during your recruitment process. Please email or calland well get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer please visit the Capita Careers website.
Location:
Portadown Jervis StreetUnited KingdomTime Type:
Part timeContract Type:
PermanentEmployment Type
Part-Time
