DescriptionJob Description
Theres nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and missioncritical systems.
Our team is at globally located focused on ensuring production stability automations reliability and observability. We are looking for solutionoriented commercially minded customerfocused individuals used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team.
Culture is as important to us and we are looking for intellectually curious new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact both on us as a company as well as our clients and our business partners around the world.
As a Site Reliability Engineer III at JPMorgan Chase within the Corporate Technology Market Risk you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure you will configure maintain monitor and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of endtoend operations availability reliability and scalability of your application or platform.
Job responsibilities
- Able to drive the continuous improvement of reliability monitoring and alerting for our missioncritical microservices.
- Reduce toil by automation creating reliable infrastructure and tooling to expedite feature development.
- Develop and add metrics to microservices define userjourneys SLOs and error budgets and configure dashboards and alerts based on these.
- Facilitate blameless postmortems and ensure permanent closure of incidents.
- Engage with development team throughout the life cycle to help develop software for reliability and scale ensuring minimal refactoring or changes; Design selfhealing and resiliency patterns.
- Collaborate and influence across the organization on behalf of their application portfolio.
- Respond to incidents alongside developers and infrastructure engineers where required providing support and insight.
- Collaborate with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
- Implement infrastructure configuration and network as code for the applications and platforms in your remit
- Understand service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
Supports the adoption of site reliability engineering best practices within your team (metrics alerting logging automation resiliency capacity performance)
Required qualifications capabilities and skills
- Formal training or certification on site reliability engineering concepts
- Proficient in at least one programming language such as Python
- Expertise in at least one technology stack designing coding testing and delivering software
- Experience with Kubernetes.
- Experience in cloud computing (AWS or any other).
- Proficiency in one or more technology domains may be a crossdomain expert able to solve complex and mission critical problems within a business or across the firm
- Excellent debugging and trouble shooting skills
- Ability to contribute to large and collaborative teams and proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
- Experience with continuous integration and continuous delivery tools like Jenkins GitLab Terraform
- Experience in at least one observability tool such as Dynatrace Datadog New Relic CloudWatch AppDynamics Splunk Geneos.