E-Commerce Production Coordinator
E-Commerce Production Coordinator
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Job Description
Who We Are
For over 60 years we have curated a unique marketplace filled with inspiring finds for the home decorator entertainer and gifter. From international foods and handpicked wine and beverages to artisan furniture and ontrend dcor we offer a highquality assortment at a great value you wont find anywhere else.
And while diversity of product is critical to our success as a retail brand it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individuals contributions and unique perspective matter and inspire us to be inclusive collaborative openminded adaptable honest and respectful.
What Youll Do
The Ecommerce team is responsible for driving an aggressive omnichannel retail vision at World Market and sits at the forefront of growth for our brand. This fastpaced dynamic team is focused on innovating our current Ecommerce experience to become a bestinclass digital experience for our customers.
The Ecommerce Production Coordinator is an integral part of the organization comprising of Item Set Up Copy and Studio Teams. This dynamic role focuses on tasks related to the launch of new sku creation reactivation of carryover SKUs item maintenance as well as ad hoc projects and scrubs to ensure data integrity. The ideal candidate is comfortable with shifting priorities and urgent tasks and possesses a flexible mindset to adapt to changing business needs. This role requires exceptional communication attention to detail and strong time management and organizational skills. The ideal candidate leverages ecommerce best practices and experience to deliver a bestinclass customer experience from skus set up to the product details page on the website.
Essential Duties and Responsibilities
Product Taxonomy Setup and Maintenance
Coordinate item setup product categorization and maintenance ensuring accuracy in attribution and data scrubs and collaborating with thirdparty partners to ensure tasks are completed on time.
Collaborate with the Copy Editor for copy review during pregolive product reviews working with thirdparty partners to ensure timely completion and maintain SKUlevel accuracy and completeness.
Perform thorough site audits and maintenance proactively identifying and addressing issues to ensure an optimal user experience.
Root cause small to midsized backend issues related to item setup item discoverability attribution and navigation working with crossfunctional teams to quickly resolve complex time sensitive issues.
Assist with dropship item setup vendor asset validation and support vendors and offshore partners in meeting timelines for product launches ensuring clear communication throughout the process.
Planning and Scheduling
Ensure daily tasks are completed on schedule managing fluctuating priorities and adapting to a dynamic workload.
Proactively communicate production delays and unfulfilled tasks ensuring the team stays informed and aligned.
Balance assigned daily tasks (activations item badges) with urgent ad hoc requests and projects as they arise.
Communicate seasonal and new activation summaries with cross functional teams.
Recognize opportunities to optimize workflows and improve efficiency in website production.
What Youll Bring
12 years of item set up or online merchandising experience.
Strong organizational and time management skills with the ability to prioritize tasks and handle multiple responsibilities efficiently.
Ability to manage large data sets efficiently in Excel.
Proficient in Microsoft Office Suite including advanced capabilities such as VLOOKUP pivot tables and other formulas.
Strong communicator and collaborative team member with excellent written and verbal skills.
Ability to thrive in a fastpaced retail environment navigate ambiguity and collaborate across teams to drive clarity and meet urgent deadlines.
Experience with Salesforce Commerce Cloud preferred but not required.
Experience with project management tools like Asana is preferred but not required.
Familiarity of internal and vendorprovided content/catalog management tools (DAM Smartsheets) preferred but not required.
Why We Love It
Work life balance is a priority (work from home flexibility).
Up to 30% employee discount and product sample sales!
A fun and supportive work environment where you feel welcome and safe.
A culture of inclusion that empowers you to be your best authentic self.
Opportunities to make an impact through your passions.
Wellness Program including virtual fitness classes personal health advocates coaches gym discounts and more.
Accrued Vacation Sick Time and Personal Holidays.
Eligible employees offered Medical and Dental Insurance Vision Coverage 401(k) Savings Plan Commuter Benefits Employee Assistance and more.
CA Pay Range is $27.00 to $30.00 per hour
#LIAF1
#LIRemote
Full time and Part time associates are eligible to participate in the Companys 401(k) retirement savings plan after three (3) months of service.
Benefits for fulltime employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical Dental Vision Prescription Drug Life Insurance Flexible Spending Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the online application please contact the Human Resource Department:
Phone:
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws which depending on your location may include the Fair Credit Reporting Act the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market LLC. to recruit hire train promote transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race color creed religion national origin age sex gender identity genetic information marital status lawful alien status sexual orientation physical or mental disability citizenship status veteran status employment status or any other basis prohibited by applicable law.
Required Experience:
IC
Employment Type
Full-Time
