Shop Logistic Support Sr. Specialist Appartenente alle categorie protette (L. 68/99)
Shop Logistic Support Sr. Specialist Appartenente alle categorie protette (L. 68/99)
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Job Description
Who we are
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise customization and consumer care. More than 16000 professionals every day in a network of 4500 points of sale 3800 service centers and 1900 affiliates give back the joy of hearing feeling and living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success. Thanks to our bestinclass Hearing Care Professionals and front and backoffice Teams we are able to put the everyday taps pops and splashes back into the lives of our customers. We believe that its only through strong investment in talent engagement continuous professional development support and recognition that our people can exceed every limit and build a fulfilling career.
Amplifon Headquarter is looking for a talented resource to join the Global Supply Chain Team and to be part of the Global Shop Logistic Support team. The candidate will work in a very fast paced environment and constantly evolving context. As part of this he/shewill contribute to build a new and high performing logistic support service with the objective to increase the customers satisfaction and facilitate the operations of our shops all over the world.
Reporting to the Global Shop Logistic Manager the Shop Logistic Support Senior Specialistwill:
- Guide the Local Shop Logistic Support team in the daily activities and support them in the exceptions management and in the supplier issues resolution
- Perform analysis on performances and process monitoring activities for a cluster of countries
- Manage service support for the assigned countries
- Manage supplier performances and collaborate with them to assure flowless communication and prompt problem solving
- Teamup with account payable team supply chain and IT team to assure Procure to Pay processes are efficient as well as accurate (claims return management etc.)
- Contribute to improve the Purchasing processes and support performance excellence journey
- Recommend improvement actions based on the continuous analysis of KPIs both internally and with suppliers
- Contribute to Rollout Amplifon Supply Chain transformation in the different Country Organization
What youll need
- Bachelors degree in supply chain management operations logistics or engineering
- 56 years of experience in Supply Chain Customer Service Logistic Operations Procurement Operations Sales Support
- Continuous improvement oriented
- Very good knowledge of MS Office in particular Excel
- Customer oriented approach able to solve problems and support resolution
- Ability to work well through crossfunctional activities and responsibilities and to drive them
- Very good team player
- Excellent communication and analytical skills
- Fluent in English and in Italian other languages (i.e. French Spanish) are appreciated
- Working knowledge of ERP (Oracle preferred) and order automation tools (EDI protocols Supplier Portals et.)
Amplifon is working on boosting a Winning Culture that will lead our employees towards the future starting from the improvement of our Winning Workplace. Aligned to this goal we offer a hybrid working policy allowing employees to work 9 days/month remotely.
Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences we can achieve more and that diversity adds to our culture.
We encourage applications from all genders corners of the world and individual backgrounds.
For this position candidates registered in the lists of the Protected Categories in accordance with Law 68/99 are considered.
Required Experience:
Senior IC
Employment Type
Full-Time
