Family Coach (Human Services Case Manager)
Family Coach (Human Services Case Manager)
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Job Description
Initial Posting Date:
05/12/2025Application Deadline:
05/19/2025Agency:
Department of Human ServicesSalary Range:
$4409 $6420Position Type:
EmployeePosition Title:
Family Coach (Human Services Case Manager)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Are you an innovative compassionate and hardworking individual who also thrives in a team If this sounds like you you could be the newest addition to our team and we sincerely hope you consider joining today!
Summary of Duties
As a Family Coach you will:
Assist families in becoming independent healthy and safe through ongoing coaching collaboration and coordination.
Conduct interviews to determine family needs and eligibility.
Explore alternate resources and link clients to community services.
Complete program applications for program benefits and if eligible issue appropriate support payments.
Engage clients in the family evaluation of strengths.
Develop a case plan and identify the familys steps towards selfsufficiency.
Monitor progress and conditions and make necessary modifications to the case plan.
Initiate and participate in case staffing employment readiness life skills training and support job search as needed.
Minimum Qualifications
A valid drivers license and acceptable driving record are required for this position.
A bachelors degree in a Behavioral Science Social Science or a closely related field
OR
A bachelors degree in any field AND one year of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing)
OR
An associate degree in a Behavioral Science Social Science or a closely related field AND two years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing)
OR
Three years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).
Essential Attributes
We are looking for candidates with:
Interpersonal skills and experience initiating and maintaining professional relationships.
Experience coordinating and supporting families with tools and resources.
Cultural competency skills and experience working with diverse populations.
Capacity to communicate and establish boundaries and set achievable goals.
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
Your work shift will be 8:30am5:30pm Monday through Friday. However when in the interest of operational needs the starting and stopping times for a particular 8hour day may be adjusted.
Hours of work may vary from day to day and may include evenings and weekends.
Fastpaced position that include a high volume of individual and family contact collaboration with various community agencies as well as computer entry and tracking and requires cultural/racial diversity and sensitivity.
You work is conducted in offices participants homes and other community sites.
Some overnight travel may be required to attend statewide meetings and trainings.
Occasional compensated overtime maybe required. All overtime must be preapproved by supervisor before working it.
You will have contact with a diverse range of people including some who may be experiencing emotional and financial stress and will need to respond with compassion and professionalism through a trauma informed lens.
You will work with domestic violence survivors. These situations may be stressful and understanding selfcare and available resources are important.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States. ODHS will use EVerify to confirm that you are authorized to work in the United States.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
General Information
This is a permanent fulltime position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or jobspecific questions.
The recruiter for this position is Marina Nieblas.
Email:
Required Experience:
Manager
Employment Type
Full-Time
