Salesforce Marketing Cloud Specialist
Salesforce Marketing Cloud Specialist
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Job Description
Who we are
At Torrens University Australia making a difference is in our DNA. As a Certified B Corporation we belong to a global community of futurefocused companies using business as a force for good. We believe in the transformative power of education to change lives families communities and the world. Thats why were on a mission to increase access to higher education so learners from all walks of life can chase their dreams.
Just like our students our employees are a diverse group who want to make an impact. When you join us we give you the freedom to be bold creative and courageous with flexible working arrangements that allow you to bring your best. Weve built a culture that celebrates community collaboration and innovation where people love what they do.
Whats the job
Are you a techsavvy problem solver with a passion for improving digital systems and enhancing user experiences Were looking for a Salesforce Marketing Cloud Specialist (internally known as a Conversion System Technical Specialist) to lead the implementation optimisation and evolution of our Salesforce Marketing Cloud solutions that support future student engagement. In this key role youll collaborate with internal teams to streamline recruitment workflows ensure seamless system integrations and bring technical expertise to every stage of the student journey. Youll also play a critical role in analysing performance identifying opportunities to boost conversion rates and refining campaigns to deliver stronger results. If youre ready to make an impact through innovative technology and smart process improvement we want to hear from you.
Accountabilities:
Salesforce Marketing Cloud System Management
Use the full suite of Salesforce Marketing Cloud (Journey Builder Email Studio Mobile Studio and Advertising Studio) to optimise enrolment conversion user engagement and overall ROI.
Take responsibility for the handson administration implementation and continuous improvement of Salesforce Marketing Cloud solutions based on evolving business requirements. This includes designing journeys integrating data and creating tailored flows that meet recruitment objectives.
Sales Conversion and Process Optimisation
Provide strategic recommendations on ways to improve productivity balancing service levels with cost efficiency while ensuring the delivery of highquality campaigns.
Documentation
Develop and maintain documentation outlining best practices process flows and system configurations for future reference and training.
Collaboration and Stakeholder Engagement
Coordinate with internal teams including Recruitment Marketing and IT to ensure alignment and successful execution of Salesforce Marketing Cloud initiatives.
Who you are:
Minimum of 3 years of professional experience with direct Salesforce Marketing Cloud experience essential
Strong analytical and presentation skills
Technical proficiency and effective problemsolving abilities
Excellent written and verbal communication skills
Proven track record of attention to detail and accuracy in a fastpaced work environment
To read the full job description please click here.
This is a permanent fulltime role located at our Surry Hills Campus in Sydney.
Why join us
Bold modern and agile were Australias fastestgrowing university going from 164 students in 2014 to 40000 alumni across 115 countries and 2000 staff today. In 2020 Australian Financial Review named us one of the countrys most innovative companies. As we continue to establish ourselves as a truly global university we never lose sight of our studentcentric approach. Supported by teams of passionate people youll find endless opportunities for professional development and career progression.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race colour religion age ethnicity gender identity sexual orientation disability or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
What we offer
We support your personal passions development and wellbeing to make your working life a more rewarding experience. At Torrens University Australia youll benefit from:
Join an Australian Company: Be part of an organization owned by Strategic Education Inc listed on NASDAQ.
Flexible Working Conditions: Enjoy the flexibility to work remotely and from a campus near you.
Company Culture: Thrive in a supportive and collaborative work environment that values diversity and inclusion.
Hiring process
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact for confidential support to ensure an equitable barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.
To learn more about what makes Torrens University Australia a great place to work visit love to hear from you.
Applications close: Friday 30th May
Job Reference: R27081
To ensure a fair and thorough review process applications for this role will close on Friday 30th May 2025. You can expect to hear from our Talent Acquisition team after this date with any updates about your applications.
If you require a reasonable accommodation to complete our application process please contact our Human Resources Department at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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