English-Speaking Customer Service Trainer
English-Speaking Customer Service Trainer
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Job Description
Ready to take the next step in your career Join our client a global CX leader as a Trainer and empower others through impactful learning experiences!
Location: Lisbon (Onsite first 2 months then hybrid)
Schedule: MondayFriday 9:0018:00
Language: Fluent English required
Experience: 6 months in training/teaching & call center preferred
What youll do:
- Design and deliver engaging training sessions
- Create and adapt content from our Knowledge Base
- Support agent development through coaching and feedback
- Stay updated with the latest learning trends
- Evaluate and improve training outcomes
What you bring:
Passion for teaching and people development
- Native Level of English
- 6 months of experience as a trainer preferrable in Call Center
- Excellent communication & content design skills
- Strong organization and time management abilities
- Techsavvy: MS Office video conferencing tools
- A positive attitude and team spirit
Whats in it for you:
- Base Salary: 1000 gross/month performance bonus meal allowance
- International environment
- Growth opportunities
- Being part of building a brand new team
Be part of a global community of 170000 people driving exceptional customer experiences for worldclass brands.
Apply now and help shape the future of customer experience one training session at a time.
Employment Type
Full Time
