Group Benefits Administrator (Burnaby BC)
Make a difference in the lives of plan members while building a meaningful career in employee benefits administration.
About the Role
We re looking for a proactive and detailoriented Group Benefits Administrator to join our growing team in Burnaby BC. In this clientfacing role you ll support plan members across British Columbia with health and life insurance claims enrollment processes and general inquiries. Youll play a key part in maintaining strong relationships with employers union reps and insurers helping ensure the smooth delivery of group benefits services.
What You ll Do
- Review and adjudicate life and health claims for BC plan members
- Support plan members with enrollment and benefitrelated inquiries
- Understand and communicate the key features of various group plans
- Maintain accurate and uptodate member records and contributions
- Liaise with employers unions and insurance providers to ensure service excellence
- Collaborate with internal teams on claims reporting and trust accounting
- Provide general administrative support and assist the Claims Manager as needed
Requirements
What You Bring
- 1 year of experience in group benefits or employee benefits administration
- Strong time management and organizational skills; thrive under pressure and meet deadlines
- Comfort using Microsoft Word Excel Outlook and internal systems
- Excellent communication and interpersonal skills; team player mindset
- Experience with unionsponsored multiemployer benefit plans or TPAs is a strong asset
- Fluency in Punjabi or Tagalog is an asset
Benefits
Compensation & Benefits
- Salary: $50000 $60000 per year
- Overtime pay
- Comprehensive benefits package including:
- Dental extended health vision and life insurance
- Paid time off
- RRSP matching
QUALIFICATIONS: Completion of university degree or equivalent experience Experiences in Quality Management Software and Processes Minimum of 5+ years of Quality Assurance experience Insurance Industry experience (Personal lines preferred) Test Automation Clear demonstration of the following core competencies: Excellent planning and organizational skills Strong problem-solving and critical-thinking skills Good communication and interpersonal skills Process-oriented approach / creating and maintaining artifacts Excellent time management skills/ability to establish priorities Must be a team player Self-starter with the ability to work independently Ability to be flexible in a fast-paced environment with changing priorities