Implementation Consultant

As an Implementation Consultant you will be part of a motivated and highly skilled team that designs develops deploys personalizes and supports client onboardings while having the opportunity to be exposed to a wide variety of services and technologies.

Implementation Consultants play a critical role at Momentus Technologies helping to ensure the success of our customers by helping to demonstrate value of the Enterprise platform and painting the vision of whats technically possible. They blend their technical abilities and deep product knowledge with strong storytelling skills as they partner with customers externally and customerfacing teams internally to drive longlasting impact and customer retention.

Responsibilities include:

• Manage CRM and ERP software implementation projects for clients with 5500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs document requirements and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
• Work closely with the Implementation Team including Project Managers Principal Consultants and Technical Services resources.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Basic project management tasks including the following: creation of onsite agendas project task list follow up escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.

Core job function qualifications and responsibilities include:

• Communicates clearly delivering highly complex information in a polished precise and compelling manner
• Effectively collaborates readily involving others when necessary to successfully accomplish individual and group goals
• Demonstrates resilience by working toward objectives despite stress and pressure
• Acts with a growthmindset by consistently seeking balanced feedback from others building understanding of how ones actions and style impact others
• Takes prompt and effective action to address process breakdowns
• Remains positive focused and resultsdriven in the face of uncertainty by embracing change
• Demonstrates flexibility and resourcefulness responding to different situations with an appropriate level of tact and flexibility

Qualifications :

• Bachelors Degree
• Experience in Enterprise SaaS or Software Implementation
• Minimum of 2 year of experience as an implementation consultant acting as a billable resource with a utilization target
• Excellent organizational written and verbal communication skills and strong command of the English language
• Ability and availability for travel (up to 40%) to customer sites for facetoface meetings as requested by the customer

What makes you a great fit:

• You are selfmotivated and perform independently in a fastpaced environment that is constantly changing
• You possess exceptional time management skills
• You enjoy problemsolving mindset and adaptability
• You take a Customer Quality and Resultsoriented approach
• Experience with Mavenlink (Kantata) and/or Momentus Software a plus
• Venue and/or Exhibition industry expert preferred but not required

Additional Information :

Join our dynamic team and enjoy benefits that truly empower you:

Insurance: Gain peace of mind with comprehensive medical dental & vision.

Exceptional 401k Match: Weve got your financial future covered. Enjoy an 80% match of the first 10% deferral.

Unlimited Time Off: Rest and recharge on your terms. While theres no limit we recommend a minimum of 15 days off because your wellbeing matters.

Paid Parental Leave: Celebrate lifes milestones and bond with your new bundles of joy. Were there for you during those precious moments.

No Dress Code: Smart independent people like you choose what they wear.

Flexible Career: We believe in work that works for you. Get the job done where and when you work best. Its about winning at life by loving your job.

Two tickets valued up to $500 each to attend events hosted by our valued customers fostering strong relationships and industry connections.

Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever.

Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.

All your information will be kept confidential according to EEO guidelines.

At Momentus we cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results. 

Momentus is an equal opportunity employer and does not discriminate based on race religion national origin age sex gender identity disability sexual orientation marital status or any other basis protected by law

Remote Work :

Yes

Employment Type :

Fulltime