EUS Support Engineer
EUS Support Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join our IT Support Team as an EUS Support Engineer where youll be pivotal in maintaining and supporting our IT workplace including the Entain desktop and infrastructure.
Reporting to the Head of EUS Support Services youll help deliver excellence in one of the worlds leading online gaming and entertainment you ready to be part of our journey delivering excellence and collaborating with one of the worlds biggest online gaming and entertainment groups
What you will do
- Provide both sitespecific and remote IT support prioritizing VIP and businesscritical requests.
- Manage desktop laptop and mobile device assets including software license management and hardware procurement.
- Create and maintain procedural and troubleshooting documentation.
- Monitor and report on IT project progress and support global initiatives.
- Ensure IT infrastructure compliance with regulations and manage core systems like Active Directory SCCM AV and Telephony.
- Assist with the planning of new technologies and support local infrastructure teams as needed.
- Manage vendors for problem resolution and participate in a 24x7 oncall rota if required.
Qualifications :
- Candidate should have minimum 3 years of relavent work experience .
- Strong IT service support experience in a large corporate setting.
- Excellent problemsolving analytical and communication skills.
- At least 2 years of relevant support experience with expertise in Microsoft products cloud services and networking technologies.
- Selfmotivated and capable of handling highpressure situations.
- ITIL certification and experience with Lean methodologies.
- Microsoft certifications and working knowledge of INTUNE and SCCM.
Additional Information :
At Ivy we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning.
Depending on your role and location you can expect to receive benefits like:
- Group Mediclaim policy
- Group Critical Illness policy
- Communication & Relocation allowance
- Annual Health check
And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.
At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
