Sutherland is seeking a Professional Services Engineer to play a key role in the implementation customization and integration of our Fraud Detection and AntiMoney Laundering solutions from NICE Actimize Premier. This role requires a strong technical background in software development customer interaction and project execution. The ideal candidate will work closely with crossfunctional teams including R&D Data Science and Customer Support to deliver highquality solutions to financial institutions.
Job Description
The Professional Services Engineer performs a wide range of duties including some or all the following:
- Develop configure and implement software features according to design documents and enterprise software standards.
- Oversee the technical planning and execution of customer projects ensuring successful deployment.
- Engage with customers to address technical queries provide support during user acceptance testing and manage expectations.
- Identify and resolve technical project dependencies and risks collaborating with internal teams as necessary.
- Work with Engineering teams to develop 3rd party integrations and optimize software deployment processes.
- Collaborate with Data Scientists to create and deploy Machine Learning models.
- Lead recurring technical discussions presenting key updates risks and resolutions to stakeholders.
- Provide deployment progress updates to management using reporting tools and dashboards.
- Occasionally work onsite with clients or in different time zones as required.
Qualifications :
- Education: BS/BA Degree in Computer Science Engineering or a related technical field.
- Experience: 35 years in a Professional Services or Software Development role.
- Strong programming skills with expertise in Python SQL PL/SQL and database technologies (MongoDB PostgreSQL MySQL Oracle etc.).
- Handson experience with Unix commands and shell scripting.
- Familiarity with Cloud technologies (AWS preferred) DevOps tools (Jenkins Artifactory Docker Kubernetes) and ETL processes.
- Solid understanding of Web Services RESTful APIs networking and web technologies.
- Excellent problemsolving skills with the ability to analyze large datasets and troubleshoot technical issues.
- Strong communication and organizational skills with the ability to translate complex technical details for various audiences.
- Ability to work independently adapt to changing business needs and thrive in a fastpaced environment.
- Experience in Data Science and Machine Learning.
- Knowledge of financial systems banking technologies (ACH Wire Online banking platforms such as Jack Henry Fiserv FIS) and fraud/risk compliance solutions.
- Actimizerelated experience (AIS/RCM/UDM) is a plus.
- Strong analytical and quantitative skills for problemsolving in financial domains.
Remote Work :
No
Employment Type :
Fulltime