Join the iconic Fairmont Chateau Lake Louise as a Banquet Supervisor where youll lead a dedicated team in delivering flawless events in one of Canadas most breathtaking settings. With a focus on luxury service and seamless execution youll ensure every occasionfrom elegant weddings to corporate retreatsexceeds guest expectations.
Hourly Wage $26.87
What Youll Be Doing
- Supervise and coordinate the activities of servers bartenders and conventions staff
- Execute proper function management and floor coverage
- Ensure room is set up in accordance with the requested requirements
- Plan and coordinate event details with kitchen stewarding and catering
- Implement sequence of service conduct preshift briefings and relate all pertinent information with staff
- Uphold staff appearance and grooming policies
- Supervise and assist with personalized service to enhance guest experience
- Ensure standards are enforced through diligent follow up of all functions
- Direct staff in maintaining clean tidy and organized back of house service areas
- Maintain communication with function organizers before during and after all services
- Coordinate any changes with kitchen and stewarding and communicate guest satisfaction and concerns that may arise
- Communicate with Royal Service and other relevant departments regarding any concerns or deficiencies
- Promote a high level of department morale by: coaching and counselling of line staff and ensuring the clear and accurate communication of hotel and department policies news and events.
- Ensure accurate billing of BEOs for AM and PM functions
- Ensure that all financial reporting is maintained and accurate
- Creating and updating Event front sheets and Daily Houseperson sheets
- Ordering and maintaining the liquor pars
- Updating and maintaining the Food and Beverage Plan
- Complete all other duties as assigned by the Banquet Manager and or Assistant Banquet Managers
- Ensure a clean and safe working environment and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
Qualifications :
- One year Food & Beverage experience required
- Previous Food & Beverage or Banquet leadership experience preferred
- Selfmotivated with the ability to make effective decisions
- Demonstrates initiative and the ability to multitask and work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift trays repeatedly stand and walk for the duration of the shift.
Additional Information :
Job Perks & Benefits:
- Subsidized staff accommodation provided onsite for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year) Orthodontics (up to $2500/year) Fertility Drugs and Gender Affirmation (Lifetime maximum of $10000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
- Access to the Mountain Explorer Travel Program Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff Lake Louise Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5000 properties with Accor
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Fulltime