Banquets Coordinator

Responsibilities:

Reporting to the Banquets Managers responsibilities and essential job functions include but are not limited to the following:

• Prepare and distribute material and correspondence relating to the successful operation of the department
• Act as a liaison between other F&B departments communicating information about HR needs Catering and Sales requests and last minute information
• Work closely with Director of Banquets and Assistant Banquet Managers
• Share mail distribution
• Ensure prompt and courteous service is extended to both internal and external guests
• Briefing with Director of Banquets or Assistant Banquet Manager daily
• Responsible for the following duties including administrative duties:
• Prepare clip boards for next 2 day Catering meeting
• Review emails update or pass on information to concerned colleagues and/or managers
• Pickup/deliver daily mail
• Filing distribution at the end of the business day; updating boards with change logs and revised BEOs
• On Thursdays prepare a first draft of the schedule shell which will be reviewed and adjusted and approved by the Director of Banquets
• Complete turnover coffee break setup sheets and staffing sheet for next day
• Complete daily billing
• Fill in the event summary with debrief from managers and captains
• Verify all reports were sent out the night prior and send any if required
• Log all deliveries for guests (groups)
• Document BEO (banquet event order) changes as required and notify manager on duty of changes
• Contact staff regarding changes in a timely manner per seniority
• Contact agency staff when required
• Attend and take minutes at all departmental meetings
• Enter work orders in Royal Service and followup with engineering to ensure completion
• Complete purchasing orders
• Answer radio calls and dispatch to appropriate person
• Order and pickup coat check tickets buffet labels parking passes etc
• Print off and change VOG/TrustYou not yet implemented
• Photocopy BEOs (banquet event orders) for setup crew by 2pm
• Photocopy setup sheet for Housemen by 2pm for next days setups
• Track Lost & Found items and ensure items are sent to Housekeeping
• Deliver messages and faxes to meeting rooms
• Contact candidates and schedule interviews
• Maintain Cleanliness of the Banquet Office
• Manage to do list for the night cleaner
• Assist with event coverage as needed
• Other duties and projects as assigned

Qualifications :

Qualifications:

• Food and Beverage and Banquet Services experience required preferably in Hospitality
• Previous Administrative experience a strong asset
• Fluency bilingual in both official languages an asset
• Excellent interpersonal and communication skills both written and verbal
• Excellent computer skills with Word Excel Outlook Micros Power Point
• Able to work independently
• Must be able to maintain a positive attitude within a very busy environment
• Ability to multitask and take directions from numerous sources
• Ability to prioritize maintain control over workloads and perform under pressure
• Outstanding attention to detail and tenacious in pursuit of excellence
• Professional appearance and demeanor with a professional telephone manner
• Must be a proven team player who is motivated and can take initiative

Additional Information :

Physical Aspects of Position (included but not limited to):

• Standing and walking throughout shift
• Occasional kneeling pushing pulling lifting
• Occasional ascending or descending stairs and ramps

Fairmont Chteau Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit  what you love care for the world dare to challenge the status quo! #BELIMITLESS