Technical Evangelist for Miami Experience Center
Technical Evangelist for Miami Experience Center
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Job Description
About the Role
Were looking for a dynamic and technically skilled Technical Evangelist to join our Marketing & Product business unit. In this highimpact role youll serve as a key link between our cuttingedge solutions and our most valued customers showcasing the power of our technology through compelling demonstrations and experiences. This individual will be responsible for delivering highimpact customer demonstrations ensuring flawless AV/IT execution and supporting onsite logistics for executive visits and strategic customer engagements.
Youll work closely with account teams to understand customer challenges and tailor your approach to demonstrate how our solutions can help their organizations thrive. This is a handson role requiring technical depth creativity and excellent communication and coordination skills. The ideal candidate combines technical fluency with strong communication skills and thrives in a fastpaced customerfacing environment.
You will be the technical host for all executive briefings in our brandnew Miami office as well as travel to select tradeshow and hosted events to manage demo booths.
Key Responsibilities
Demos and Technical Discussion
Deliver engaging and impactful technical demonstrations for strategic customers and partners.
Maintain a deep understanding of our full product and services portfolio.
Collaborate with account teams to uncover customer pain points and create custom demo narratives that align with their needs.
Maintain and manage our demo lab infrastructure including physical devices and cloudhosted environments.
Manage alignment with internal teams (Sales Product Management Business Units) to keep demonstrations relevant and impactful.
Stay current with the latest developments in the EndUser Computing (EUC) space and act as a trusted advisor in this domain.
AV and IT Management
Manage all technical aspects of the briefing center including displays video conferencing and demo infrastructure
Own the setup testing and troubleshooting of AV and connectivity systems before and during each briefing
Onsite Briefing Support
Serve as a key onsite lead for technical logistics before during and after briefings
Coordinate room setup equipment readiness and IT support in partnership with briefing managers and facilities
Ensure seamless integration between speakers content and technology to deliver a premium experience
Manage onsite catering
Complete any printing and room set up including putting out swag beverages and snacks and any other hospitality needs
Qualifications
Expertise in Citrix and EUC technologies.
35 years of experience in either a similar technical role or presales solution engineering or technical marketing role.
Working knowledge of major cloud platforms (Azure GCP AWS).
Solid understanding of enterprise IT infrastructure: virtualization networking and security best practices.
Handson experience with AV systems Microsoft Teams or similar conference platforms and IT troubleshooting
Confident in presenting and demoing to executivelevel audiences.
Excellent organizational communication and coordination skills.
A passion for technology storytelling and customer engagement.
About Us:
Cloud Software Group is one of the worlds largest cloud solution providers serving more than 100 million users around the globe. When you join Cloud Software Group you are making a difference for real people each of whom count on our suite of cloudbased products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn dream and build the future of work. We are on the brink of another Cambrian leap a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age race color creed sex or gender sexual orientation gender identity gender expression ethnicity national origin ancestry citizenship religion genetic carrier status disability pregnancy childbirth or related medical conditions (including lactation status) marital status military service protected veteran status political activity or affiliation taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process please email us at for assistance.
Employment Type
Full-Time
