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The Banquet Captain will work with the banquet set up and serving team to deliver excellent guest experiences by:
Flexible schedule based on Convention Center needs
Responsible for ensuring that Caesars Virginia service standards are met during banquet functions including setup scheduling menu preshift equipment room setup lighting etc.
Always present a professional manner.
Greet and welcome meeting or event planner at all functions.
Responsible for communicating with the Banquet Chef two hours prior to all functions to review the menu and guest counts.
Responsible for communicating with AV Tech two hours prior to all functions to ensure proper music and lighting for event.
Responsible for scheduling function preshift meeting with Captains and servers to review menu and any special requests.
Supervises captains servers and oncall servers at all functions.
Ensures proper service and atmosphere to ensure that guests are satisfied with their event.
Provides feedback on guests experience and any server/service issues after all functions to Banquet Manager.
Reviews weekly functions and employee scheduling with Multi Outlet Manager.
Ensures all food and beverage items as well as dishware and equipment are in place for each function in the prescribed time.
Ensures that proper sanitation procedures are always followed.
Ensures that pantries and storage areas are clean and organized.
Requires regular predictable attendance.
Other jobrelated duties as assigned.
Exemplifies our core values family style service our mission and vision.
Exemplifies our DEI (diversity equity inclusion) culture.
Perform other jobrelated duties as assigned.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be able to obtain a required NonGaming License.
Full-Time