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Hims & Hers is the leading health and wellness platform on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable accessible and personal from diagnosis to treatment to delivery. No two people are the same so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions were making better health outcomes easier to achieve.
Hims & Hers is a public company traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings you can visit and . For information on the companys outstanding benefits culture and its talentfirst flexible/remote work approach see below and visit the Role: The Quality Systems Manager will play a key role in overseeing and ensuring the efficient management of qualityrelated activities. You will be responsible for maintaining operational efficiencies optimizing production yields and managing the batch manufacturing process. The QS Manager will also track and analyze quality events ensuring timely resolution and assisting in investigations as necessary. Additionally this role includes KPI reporting supplier support and crossfunctional collaboration to maintain the highest quality standards across the facility. This position requires working onsite at our Gilbert Arizona facility. Lead the development implementation and continuous improvement of the companys Quality Management System (QMS) ensuring compliance with industry regulations and internal standards. Manage and support audits both internal and external ensuring all quality documentation is accurate current and readily accessible. Oversee the management and reporting of nonconformance CAPA (Corrective and Preventive Actions) and risk management processes working crossfunctionally to ensure timely resolution. Lead and collaborate with crossfunctional teams to identify and implement improvements to enhance product quality and operational efficiency. Provide training and guidance to staff at all levels regarding quality system requirements procedures and best practices. Maintain an uptodate knowledge of industry standards regulations and best practices related to quality management and implement changes as necessary. Report on quality metrics to senior leadership driving datadriven decisionmaking and promoting a culture of accountability and quality at all levels of the organization. Contribute to additional quality systems tasks and support projects or initiatives as needed in alignment with evolving business needs in a growing organization. Bachelors degree in Engineering Quality Life Sciences or a related field (or equivalent experience). 5 years of experience in a Quality Assurance or Quality Management role 2 years in a leadership position ideally within a regulated industry (e.g. pharmaceuticals medical devices or manufacturing). Indepth knowledge of quality systems ISO standards (such as ISO 9001) FDA regulations ICH Quality CRFs and other relevant quality frameworks. Strong experience with risk management audit management and root cause analysis techniques. Proven ability to lead teams drive continuous improvement and develop strategies that result in measurable quality enhancements. Excellent communication interpersonal and problemsolving skills with the ability to work effectively across all levels of the organization. Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously. Competitive salary & equity compensation for fulltime roles Unlimited PTO company holidays and quarterly mental health days Comprehensive health benefits including medical dental & vision and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics wellness and a strong sense of belonging. If youre excited about this role we encourage you to applyeven if youre not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment including applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance the California Fair Chance Act and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at and describe the needed accommodation. Your privacy is important to us and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status including disability. Please do not send resumes to this email address. To learn more about how we collect use retain and disclose Personal Information please visit ourGlobal Candidate Privacy Statement. Required Experience: ManagerYou Will:
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Full-Time