CRM Marketing Project Manager - VIE - Barcelone
CRM Marketing Project Manager - VIE - Barcelone
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Job Description
This year marks the 10th anniversary of our launch of the idea that it is possible to simplify the lives of our clients by offering them an innovative solution that allows them to subscribe to manage and easily change all types of contracts through a single intuitive platform.
In the meantime we have supported over 2 million clients in France Spain and Italy while investing in new verticals positioning ourselves as a highperforming innovative and competitive scaleup in a rapidly growing market.
With over 900 employees spread across 3 locations we are strengthening our position as a leader in the European market. We are always looking for talented individuals ready to join a committed team driven by a meaningful project. Working with us means embracing a culture of excellence innovation and real impact.
Are you ready to join the adventure To face the next challenges the Product Marketing team is looking for a CRM Marketing Project Manager.
Your futures missions :
As a CRM Marketing Project Manager :
You will be responsible for managing and optimizing B2B2C customer relationships ensuring highquality service delivery and enhancing our customer experience. Your work will encompass both strategic and operational dimensions and youll play a pivotal part in our organizations success and growth.
The comprehensive nature of this position offers a unique opportunity for individuals who enjoy a blend of strategic thinking operational execution data analysis creativity and teamwork.
Key responsibilities :
1. Strategic planning
Design customer journeys and craft relationship marketing strategies to achieve both business objectives (such as optimizing conversion rates) and enhance customer satisfaction and experience.
Collaborate in launching new partnerships with adapted customer journeys.
2. Operational excellence
Implement strategies by creating and executing automated workflows using marketing automation tools.
Manipulate data for effective strategy implementation and performance measurement.
3. Datadriven insights
Emphasize datadriven decisionmaking by systematically measuring and adjusting strategies.
Analyze and assess current business processes and customer journeys indepth for continuous improvement.
4. Creative content
Craft HTML messages and content for various customer communications.
5. Collaborative relationships
Daily collaboration with numerous stakeholders from different teams including Product Operations Sales & Partnerships and Brand to design and refine scalable customer engagement strategies tailored to all multiple markets
You will work with the following tools :
**Salesforce Marketing Cloud** to implement and manage customer journeys.
**Make** to build new processes streamlining operations and improving efficiency.
**Google BigQuery** using SQL to perform data analysis extract valuable insights and inform datadriven decisionmaking.
About you :
To thrive in this role you should possess:
Eligibility for a VIE contract
A degree from a top business school.
Strong team spirit to build efficient relationships with key stakeholders within the Product and Marketing teams.
A high level of autonomy fastlearning ability and enthusiasm for both strategic and operational tasks.
Excellent written and verbal communication skills.
A natural aptitude for analytical thinking.
Native French speaker with fluency in English; proficiency in Spanish is a plus.
Hiring process :
1. Initial discussion with Juliette from our Talent Acquisition team.
2. Practical exercise: You will be given a use case to assess your skills and abilities.
3. Interview with Agns our CRM Manager.
4. Final interview with our leadership team.
What we offer :
Great working conditions
Incredible offices in Barcelona in the heart of 22@ (1000 m2 of landscaped terraces showers areas dedicated to catering and rest Zen garden games area etc.) 5 minutes from Poblenou beach!
Remote work possible 2 days a week (including Monday and Friday)
Free coffee and tea!
Choose between Mac and PC we take care of the rest
Free breakfast every Tuesday
Great professional challenges
Brilliant colleagues
Ambitious development prospects / internal mobility
An international environment
Are you interested in this challenge
Then dont hesitate any longer we cant wait to meet you! Regardless of your age gender background religion sexual orientation or disability you have a place with us. Our selection processes are designed to be inclusive and our work environment is adapted to especially encourage female applicants. Even if you feel you dont meet all the criteria outlined in this job offer know that every application is valuable. We firmly believe that diverse backgrounds enrich our team. We will give your application the utmost attention because gender equality and diversity are key assets to our success.
Employment Type
Full Time
