IT Administrator (f/m/x)
IT Administrator (f/m/x)
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Job Description
Are you passionate about creating smooth secure internal IT operations Do you enjoy solving technical challenges improving processes and making everyday work life easier for your colleagues If yes wed love to meet you!
We are looking for a handson IT Administrator to join us onsite taking ownership of our internal IT landscape and helping shape the future of our IT environment.
What Youll Do
- First Point of Contact: Serve as the goto person for any IT network or hardware issues in the office.
- Internal IT Support: Handle tickets offer adhoc onsite help and support employees with device setups troubleshooting and data transfers.
- Hardware & Network Management: Maintain the office network printers tablets and meeting room equipment; manage purchasing setup and recycling of hardware.
- SaaS Administration: Take ownership of tools like Google Workspace Notion Slack CallOne (VoIP) and 1Password. Manage user accounts from onboarding to offboarding.
- Security & Compliance: Maintain endpoint security manage phishing training campaigns (via SoSafe) and work on endpoint hardening and MDM/RMM improvements.
- Process Optimisation: Support in streamlining and automating IT processes. Review and refactor existing practices suggest and introduce better tools and structures.
- Project Ownership: Lead initiatives like improving our SaaS management platform (Trelica) enhancing endpoint security and managing local admin access removal.
What Success Looks Like
First 6 Months:
With the support of the existing team you took over the daytoday business of our internal IT including Onboarding and Offboarding
You successfully took over the first small / shortduration projects handling the planning and execution with the support of the team
LongTerm:
In addition to the steps above:
You independently manage our SaaS Management platform onboarding new tools and streamlining workflows.
Youre deeply familiar with our internal IT processes and regularly propose improvements automation ideas and efficiency gains
Your Profile
- Experience: Previous experience in Internal IT Support System Administration or a similar role.
- Tech Skills: Strong experience supporting both Windows (Lenovo) and MacOS (MacBook Air/Pro) environments.
- MDM/RMM Expertise: Handson experience setting up and maintaining MDM/RMM systems and ensuring endpoint security.
- Mindset: pragmatic structured flexible and a true team player.
- Initiative: Youre proactive love improving processes and arent afraid to drive projects forward independently.
- Language: English is a must; German is a plus.
- Availability: 5 days onsite we believe handson IT requires a real onsite presence!
What You Wont Be Doing
- Office management tasks (supplies kitchen etc.)
- Janitorial or general facility maintenance
Why Join Us
- Autonomy: We want to hire you because of your expertise and knowledge and well give you the space to do your best work
- Impact: Make a real impact in a postmerge setup and use your expertise to build scalable processes
- We invest in your growth: wherever you want to take your career well support you along the way
- Learning & Development: A 2000 annual learning budget to invest in your skills
- Worklife balance: 32 paid vacation days per year
- Onsite first: with a beautiful office in Berlin Friedrichshain we believe that frequent inperson interactions are an important part of our team culture
- Free Lunch: one free lunch per week with the option to purchase a second meal at a discounted rate through Bella & Bona.
- Mental health support: Access to the platform for therapy sessions 1 mental health day per year
- Perks & benefits: Memberships like Urban Sports Club JobRad or a subsidized BVG ticket
- Dogfriendly office: Because furry coworkers make everything better!
Employment Type
Full Time
