IT Executive
IT Executive
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Job Description
IT Operations & Support:
Resolve 100% of networking and IT issues within 1 business day.
Enroll all new employees into the attendance system on their first working day.
Ensure 100% internet uptime and conduct regular system monitoring.
Set up and configure workstations 1 day prior to onboarding.
Perform bi-weekly hardware checks and ensure timely software installations.
Network & System Security:
Conduct IT orientation for all new employees.
Execute all planned upgrades and maintenance with zero disruption.
Troubleshoot and resolve 95% of user issues within 4 hours.
Maintain accurate IT equipment repair and maintenance logs.
Procurement & Vendor Management:
Resolve equipment shortages within 2 working days.
Implement and manage quarterly IT purchase plans.
Ensure compliance with procurement policies.
Review and approve procurement requests on the same day.
Evaluate new suppliers quarterly for cost-effective solutions.
Requirements
Education & Experience:
Bachelor s degree in Computer Science IT or a related field.
1 3 years of hands-on experience in an IT support or executive role.
Strong knowledge of networking troubleshooting and system setup.
Skills:
Excellent problem-solving and communication skills.
Experience with attendance/HRIS systems and asset management.
Familiarity with IT procurement and vendor evaluation processes.
Ability to multitask and work under tight deadlines.
Attention to detail and documentation accuracy.
Benefits
Market competitive salary.
Health and wellness benefits.
Opportunity to work in a purpose-driven health tech company.
Collaborative and learning-focused work culture.
Employment Type
Full Time
