Fixed Operations Manager
Fixed Operations Manager
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Job Description
At Steele Auto Group we believe work should mean more. Here youre not just doing a job youre part of something bigger. Were proud to deliver the Best Customer Buying Experience. At the core of it all is our people where Everything We Do is Driven by Youyour passion your purpose your potential.
Lead with Excellence. Drive Service Performance.
At Mercedes Benz Moncton our commitment to our customers doesnt end at the point of sale it extends to every service visit repair and genuine part we provide. We are looking for a driven and detailoriented Fixed Operations Manager to lead our service and parts departments ensuring every guest receives the premium care and expertise they expect from the Mercedes Benz brand. With a team of factorytrained technicians stateoftheart equipment and a strong focus on customer satisfaction this role is your opportunity to take the wheel in shaping a worldclass aftersales experience!
Whats the role all about
As Fixed Operations Manager youll oversee the daily operations of our service parts and shop departmentsensuring smooth workflows toptier customer service and a welloiled team. Youll drive revenue growth control expenses and uphold safety and quality standards while collaborating with other departments to enhance our service offerings.
If youre a motivated customerfocused leader with automotive service management experience this is your chance to step into a rewarding role with great growth potential and performancebased incentives.
Compensation: Wage is commensurate with your knowledge skills and experience.
What Youll Be Doing:
- Lead & Mentor: Develop and inspire your team to succeed in the automotive industry.
- Customer Satisfaction & Profitability: Ensure every customer leaves happy while keeping the department financially strong.
- Oversee Repairs & Workflows: Maintain dealership standards and assist with diagnostics when needed.
- Optimize Efficiency: Keep shop tools equipment and operations running smoothly.
- Develop Talent: Train coach and upskill staff to elevate their performance.
- Drive Productivity: Monitor staff efficiency and keep the momentum going.
- Be the GoTo Expert: Support customers and staff with your knowledge and leadership.
- ProblemSolving & Adaptability: Tackle challenges headon with innovative solutions and a flexible approach.
- Financial & Performance Analytics: Analyze data to identify trends and opportunities for improvement.
- Highly Engaged with Staff: Foster a positive collaborative work environment by being actively involved with your team.
What You Bring to the Table:
- 35 years of automotive experience (preferably in Fixed Operations).
- Strong leadership and teambuilding skills to inspire and drive success.
- Customercentric mindset with a passion for delivering an exceptional experience.
- Excellent problemsolving abilities to navigate challenges efficiently.
- Adaptability to manage a fastpaced and everevolving industry.
- Financial & Analytical Skills to assess performance data and drive improvements.
- Organized selfmotivated and resultsdriven approach.
- Previous managerial experience Thats a plus!
Why Youll Love Being Part of Steele Auto Group:
At Steele Auto Group youre not just joining a company youre joining a community. Were all about:
A Supportive Team Weve got your back from day one.
Flexible Health & Dental Plans Six costshared options
Employee Discounts On vehicles service and parts
Retirement Savings Employermatching (up to 5% after 5 years)
FastPaced Fun Vibes No two days are the sameand we like it that way.
Career Growth We promote from within and invest in your future.
ForwardThinking Culture Innovation and initiative are rewarded.
Steele Auto Group is more than just a workplaceits a place where your talents are recognized your growth is championed and your potential is limitless. We believe in building careers not just filling roles which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success and were proud to foster a workplace thats fair inclusive and full of opportunity for everyone.
Apply today and make your next move extraordinary!
Based in Moncton NB
Learn more about us at
We cant wait to meet YOU!
Required Experience:
Manager
Employment Type
Full-Time
