Product Manager - AI
Product Manager - AI
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Job Description
Meet Benevity
Benevity is the way the world does good providing companies (and their employees) with technology to take social action on the issues they care about. Through giving volunteering grantmaking employee resource groups and microactions we help most of the Fortune 100 brands build better cultures and use their power for good. Were also one of the first B Corporations in Canada meaning were as committed to purpose as we are to profits. We have people working all over the world including Canada Spain Switzerland the United Kingdom the United States and more!
Were seeking an AI Product Manager to oversee the development lifecycle of generative AI and machine learning applications. This role collaborates across teams to ensure alignment between customer needs and AI capabilities driving iterative improvements based on user feedback and performance metrics. As the bridge between technical teams and business stakeholders youll help shape AIpowered solutions and directly impact product success.
What youll do:
- Define product vision strategy and roadmap for AI capabilities (knowledge assistants content creation insights clustering scoring modeling task automation)
- Prioritize product roadmap based on market research customer feedback and competitive analysis
- Translate customer needs into welldefined requirements for AI engineering teams
- Collaborate with AI Engineers LLM and model Operations UX/UI designers and stakeholders
- Analyze user feedback and usage metrics to identify improvement opportunities
- Lead testing and validation of AI features to ensure quality and value
- Manage AI initiative backlogs balancing technical and business priorities
- Monitor industry trends and competitive landscape
- Collaborate on documentation for AI features
- Work with marketing and sales to communicate AI capabilities value
- Apply design thinking techniques for requirement refinement
- Drive AI feature adoption through education and training
- Participate in agile ceremonies with development teams
What youll bring:
- Bachelors degree in relevant field (business engineering computer science)
- 5 years product management experience with AI/ML product focus required and Agent AI preferred
- Experience managing development lifecycles of AI/LLM applications
- Familiarity with product discovery techniques and research methodologies
- Knowledge of testing frameworks and analytics tools
- Understanding of LLM and ML model operations and monitoring platforms
- Strong analytical and problemsolving capabilities
- Methodical approach with attention to detail
- Excellent communication and stakeholder management skills
- Experience writing clear requirements user stories and acceptance criteria
- Ability to translate technical concepts into business value
- Knowledge of agile methodologies and product management practices
What would set you apart:
- Experience with industryspecific software or enterprise applications
- Understanding of NLP large language models and their applications
- Familiarity with RAG prompt engineering and agentic AI concepts
- Knowledge of cloud services and architectures
- Advanced degree in relevant field
Discover your purpose at work
Were not employees were Benevityites. From all locations backgrounds and walks of life who deserve more
Innovative work. Growth opportunities. Caring coworkers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where youre valued for who you are and challenged to see who you can become
Its time to join Benevity. Were so excited to meet you.
Where we work
At Benevity we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work strong relationships and personal wellbeing. For those located near one of our offices while theres no set requirement for inoffice time we do value the moments when coming together in person helps us build connection and collaboration. Whether its for onboarding project work or a chance to align and bond as a team we trust our people to make thoughtful decisions about when showing up in person matters most.
Join a company where DEIB isnt a buzzword
Diversity equity inclusion and belonging are part of Benevitys DNA. Youll see the impact of our massive investment in DEIB daily from our wellsupported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds experiences skills and passions are what move our business and our people forward so were committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen heard and celebrated you belong at Benevity.
Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to .
Required Experience:
IC
Employment Type
Full Time
