drjobs Loan/Collection Officer 1/2 Flex (PCN 089059)

Loan/Collection Officer 1/2 Flex (PCN 089059)

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1 Vacancy
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Job Location drjobs

Juneau, ID - USA

Hourly Salary drjobs

$ 31 - 35

Vacancy

1 Vacancy

Job Description

Job Description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. sure of who we are or what we do Please visit our website at in the heart of breathtaking downtown Juneau Alaska our onsite position at the Juneau Headquarters Office offers an exceptional career opportunity where you can make a meaningful impact every day. Please note this role is not eligible for telework.

Our division is dedicated to providing exceptional customer service to the residents of Alaska. We seek individuals who are passionate about making a positive impact in the lives of those we serve.

Are you ready to take your career to the next level Are you passionate about making a true difference in the lives of the Alaskan residents that we serve This is your opportunity to do just that!

The Division of Investments with the Department of Commerce Community and Economic Development is recruiting for a Loan/Collection Officer 1/2 Flex (PCN 089059).

What is a Flex A Flex position offers the opportunity to advance from a Loan/Collection Officer 1 to a Loan Collection/Officer 2 upon successful completion of your training and probationary period. Typically such promotions require applying for a new position in a different department or division. However in this role you can achieve career growth without needing to apply elsewhere. We are committed to your success and professional development within our team

As a Loan/Collection Officer 1 you will be responsible for managing overdue accounts and implementing strategic solutions to resolve repayment issues. Under supervision you will support loss prevention initiatives and engage in proactive collection efforts to assist borrowers while protecting the State of Alaskas financial interests.

For those with advanced expertise the Loan/Collection Officer 2 position offers a deeper level of responsibility focusing on complex and highvalue transactions. You will lead negotiations initiate and process loan modifications and navigate critical financial resolutions including foreclosures repossessions bankruptcies and legal proceedings. Your ability to handle sensitive cases with precision and strategy will be key in ensuring successful outcomes.

This is more than just a roleits an opportunity to contribute meaningfully to financial stability and recovery while working alongside an experienced collaborative team. Ready to take the next step in your career Join us and be part of something impactful!

The mission of the Division of Investments team is to administer and service loan programs under the Department of Commerce Community and Economic Development. These programs were primarily designed to promote economic development through direct state lending in industries and areas of the state that are not adequately serviced by the private sector.

The Investments team values a worklife balance providing excellent customer service learning from experience technical competency and working together toward a shared set of goals. The team is a small welcoming community of loan officers collection officers loan closers accountants and technicians. We conduct the States direct lending business with professionalism integrity accountability and a spirit of continuous improvement.

Our dynamic team is seeking talented individuals like you to join us!

Joining our team allows you to become part of a closeknit community where support mentorship and camaraderie abound including potential advancement within the Division.

Taking this position will enable you to build a solid core knowledge of lending practices by empowering you with the skills and knowledge necessary to excel in your role and reach your full potential.

The working environment you can expect:

As this is an onsite position and not eligible for telework you will be working in our headquarters office located on the 9th floor of the State Office Building in beautiful downtown Juneau. You will enjoy a collaborative atmosphere in a fully resourced and modern office space with splendid views of Mount Juneau.

The 9th floor has a fully equipped and spacious break room that you will have full access to as well as easy access to various restaurants and coffee shops. Our Investments team fosters a cooperative environment through staff empowerment accountability and high degree of professionalism.

To be successful in this position a candidate will need the following core competencies:

  • Lending/Debt Collection:Knowledge of the principles practices and techniques of lending and/or debt collection perfected lien and security instruments. This includes knowledge of applicable court procedures processes and actions.

  • Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training feedback or other opportunities for selflearning and development.

  • Analytical Thinking/Problem Solving: Uses a logical systematic and sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.

  • Reading: Understands and interprets written material including technical material rules regulation instructions reports charts graphs or tables; applies what is learned from written material to specific situations.

  • Oral and Written Communication: Ability to meet and deal effectively with customers and makes clear and convincing oral presentations. Uses correct English grammar punctuation spelling and produces written information that is clear and in an organized manner.

To be successful in this position you should know the following:

  • Conduct inspections of all types of collateral used to secure the loans assigned; prepare inspection reports containing an analysis of condition and value. Take action or make recommendations to protect collateral as necessary.
  • Utilize complex proprietary software for all loan programs administered. Utilization includes entering data and customer correspondence reviewing and analyzing existing borrower information managing timelines and workloads of subordinates and ensuring all entries are accurate.

Minimum Qualifications

Minimum Qualification for the Loan/Collection Officer 1:
Any combination of education and/or experience that provides the applicant with competencies in


  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

  • Lending/Debt Collection: Knowledge of the principles practices and techniques of lending and/or debt collectionperfectedlien and security instruments. This includes knowledge ofapplicablecourtprocedures processes and actions.

  • Oral and Written Communication: Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral and written presentations; listens to others attends to nonverbal cues and responds appropriately.

  • Reading: Understands and interprets written material including technical material rules regulations instructions reports charts graphs or tables; applies what is learned from written material to specific situations. Equivalent to those typically gained by:
Equivalent to those typically gained by:

Any combination of preparatory postsecondary education and/or experience in lending collections banking real estate (law sales management appraising assessing) title insurance or a closely related industry.

Definitions:
Competencies means a combination of interrelated knowledge skills abilities and behaviors that enable a person to act effectively in a job or situation.

Typically gained by means the prevalent usual method of gaining the competencies expected for entry into the job.

Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom online selfstudy and onthejob) from accredited and unaccredited sources and longduration (such as a postsecondary degree) and shortduration (such as a seminar) programs.

Special Note:
Some positions may require experience specific to lending or collection of defaulted loans and/or in a specific program area such as agricultural loans fisheries loans or real estate investments.

Some positions may require travel to rural areas in small conveyances.

Minimum Qualifications for the Loan/Collection Officer 2:
Any combination of education and/or experience that provides the applicant with competencies in

  • Analytical Thinking/Problem Solving: uses a logical systematic sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.

  • Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race genderdisabilities and other individual differences.

  • Legal Government and Jurisprudence: Knowledge of laws legal codes court procedures precedents legal practices and documents Government regulations Executive orders agency rules Government organization and functions and the democratic political process.

  • Lending/Debt Collection: Knowledge of the principles practices and techniques of lending and/or debt collection perfected lien and security instruments. This includes knowledge of applicable court procedures processes and actions.

  • Reasoning: Identifies rules principles or relationships that explain facts data or other information; analyzes information and makes correct inferences or draws accurate conclusions.
Equivalent to those typically gained by:

Any combination of preparatory postsecondary education and/or progressively responsible experience in lending collections banking real estate (law sales management appraising assessing) title insurance or a closely related industry.

Definitions:
Competencies means a combination of interrelated knowledge skills abilities and behaviors that enable a person to act effectively in a job or situation.

Typically gained by means the prevalent usual method of gaining the competencies expected for entry into the job.

Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom online selfstudy and onthejob) from accredited and unaccredited sources and longduration (such as a postsecondary degree) and shortduration (such as a seminar) programs.

Progressively responsible means indicating growth and/or advancement in complexity difficulty or level of responsibility.

Special Note:
Some positions may require experience specific to lending or collection of defaulted loans and/or in a specific program area such as agricultural loans fisheries loans or real estate investments.

Some positions may require travel to rural areas in small conveyances.

Additional Required Information

At time of application applicant(s) are requested to submit:

At time of interview applicant(s) are requested to submit:
  • List of three (3) professional references that have had supervisory responsibility over you along with their current daytime contact phone numbers;
  • Three (3) most current performance evaluations /or three (3) professional letters of reference if evaluations are not available.

FLEXIBLY STAFFED
This position is flexibly staffed. The level of the job offer will be based on the selected candidates credibly possessed and proven competencies. If hired at the lower level you will be promoted to the higher level after successfully completing the training plan and demonstrating competency in the work.

EDUCATION
If postsecondary education is required to meet the minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

WORK EXPERIENCE
If using work experience not already documented in your application also provide the employer name your job title dates of employment and whether fullor parttime. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at(toll free) or .If you choose to be contacted by emailplease ensure your email address is correct on your application and that the spam filter will permit email from the domains.For information on allowing emails from the domains visit the Lost Password Help page located at
STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callin Juneau or TTY: Alaska Relay 711 oror correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201 Juneau AK. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at(toll free) or (907)if you are located in the Juneau area. Requests for information may also be emailed to
.

For applicant password assistance please visit:
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Required Experience:

Unclear Seniority

Employment Type

Full-Time

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