Manager of Maintenance, Multi-Family
Manager of Maintenance, Multi-Family
Posted on :
12-05-2025
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1 Vacancy
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Job Description
CHN HOUSING PARTNERS
Manager of Maintenance MultiFamily
We are a growing nonprofit organization based in Cleveland Ohio that offers its employees a comprehensive benefits package opportunities to grow within the organization and the ability to improve the communities we serve.
CHN Housing Partners:CHN is a highly seasoned nonprofit affordable housing developer housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for lowincome people and underserved communities. Through our partnerships we have developed over 7000 affordable homes and each year serve over 60000 families through a wide array of housing services.
We work in Ohio and neighboring states including Michigan to preserve and expand affordable housing and build equitable communities. By investing in affordable housing we are investing in families communities and the economy. We are investing in the power of the permanent address.
Please click here to learn more about our Core Values and how they drive our mission and define who we are.
CHN offers the following benefits to its employees:Medical (including dental and vision options) Vacation Personal and Sick Leave; Paid Maternity/Paternity/Adoption Leave; Paid Holidays; Life Insurance; 401K Plan and Tuition Reimbursement.
Position Summary: The Manager of Maintenance MultiFamily will be responsible for leading and managing the overall maintenance operations of a senior and family multifamily housing portfolio of 500 units that includes LIHTC (LowIncome Housing Tax Credit) HUD Section 8 HUD 202 NSPIRE (REAC) and other affordable housing programs.
This role requires a driven proactive and highly skilled professional who will take full ownership of the handson maintenance and upkeep of their assigned property while also supervising and coordinating maintenance staff and operations across multiple properties within the portfolio.
Key responsibilities include performing maintenance tasks overseeing onsite technicians managing vendor relationships and ensuring full compliance with all regulatory standards and physical condition requirements. The ideal candidate will bring extensive experience in affordable housing demonstrate strong leadership and team management skills and show a commitment to maintaining high standards of safety cleanliness and functionality throughout CHNs portfolio.
This position may also involve occasional travel to other multifamily locations in neighboring states on a limited basis.
The rate of pay for this position is $65000$67000 per year commensurate with experience (FLSA Exempt).
Key Responsibilities:
Maintenance & Operations
- Complete work orders custodial and ensure the proper upkeep safety and functionality of assigned building.
- Oversee daytoday maintenance operations for a portfolio of multifamily affordable housing properties.
- Perform handson repairs and maintenance (electrical plumbing HVAC carpentry appliances etc.) as needed.
- Support maintenance team members with unit turnovers(makereadies) routine building upkeep and custodial duties across various multifamily sites.
- Ensure timely completion of service requests and work orders of high quality and resident satisfaction.
- Coordinate preventive maintenance programs to extend the life of building systems and equipment.
- Conduct regular inspections of buildings grounds and equipment for hazards and ensure safety compliance.
- Collaborate with contractors vendors inspectors to schedule repairs and inspections
- Ensure all building certifications are completed and current for backflow test sprinkler test fire extinguishers boiler certificates and playground equipment.
- Complete a pre walk prior to all LIHTC NSPIRE and Section 8 inspections to ensure that all units pass inspections
- Perform and coordinate the cleaning out of vacant units to prepare for a unit turn
- With property management determines scope of work to complete unit turns
- Other duties as assigned
Team Leadership
- Supervise train and evaluate maintenance staff across the portfolio.
- Schedule and delegate work orders emergency calls and project tasks.
- Coordinate on call after hours emergency schedule
- Foster a strong team culture of accountability professionalism and residentcentered service.
- Manage inventory of tools parts and supplies ensuring availability and proper usage.
- Coordinate with Maintenance Inventory Manager for parts and supplies
Regulatory & Compliance
- Maintain units and building systems in compliance with HUD NSPIRE LIHTC and Section 8 physical standards.
- Prepare units for moveins including quality control on makereadies and ensuring units meet all program requirements.
- Assist in preparation for agency inspections (e.g. NSPIRE MOR LIHTC and Section 8) and correct any deficiencies promptly.
- Ensure proper documentation and tracking of work related to compliance and audit standards.
Communication and Coordination:
- Collaborate with property management and stakeholders to schedule and execute maintenance projects.
- Provide regular updates and reports on maintenance activities issues and progress to management and team members
- Respond to urgent maintenance requests and ensure timely resolution.
Education and/or Work Experience Requirements:
Education:
- High School Diploma or equivalent
Experience:
- Minimum 5 years of combined maintenance and custodial experience with 2 years in a supervisory role. Experience with LIHTC HUD 202 and or Section 8 properties is required. LIHTC NSPIRE and Section 8
- Technical Skills: Proficiency in building systems (HVAC electrical plumbing etc.). Certifications in HVAC EPA or related trades are a plus.
- Regulatory Knowledge: Strong understanding of affordable housing program regulations (REAC NSPIRE UPCS HQS LIHTC compliance).
- Communication: Strong interpersonal and written communication skills. Ability to interact professionally with residents staff vendors and regulatory agencies.
- Technology: Familiarity with maintenance tracking systems property management software and mobile work order platforms a plus.
- Licenses/Certifications: Valid drivers license. Certifications in HVAC EPA 608 CPO or similar preferred.
- Availability to work flexible hours including evenings weekends and oncall shifts as needed
Other:
- Must have reliable transportation valid drivers license current automobile insurance and acceptable attendance record.
Critical Competencies
- High level customer service communication skills conflict resolution technical skills and problem solving teamwork leadership self motivation team motivation and results oriented.
Working Conditions and/or Physical Requirements:
- Ability to perform essential job functions consistent with ADA FMLA and other standards.
- Regular and punctual attendance consistent with ADA FMLA and other standards.
Why Should You Apply
- You want to be part of an organization where the work you do will have a positive and lasting difference in the community.
- Great benefits.
- Opportunities for onthejob training and/or professional development.
M/F/V/D/EOE
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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