Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Paddock Chevrolet one of the 2025 finalist for best places to work. At Paddock Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Paddock Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same fantastic service and value that our community has come to expect from our dealership through the years.
Pay: $17.50 per hour plus commission.
Job Responsibilities:
- Handling of incoming and outgoing phone calls and emails.
- Work in our call center staffed and managed by the Dealership and handle our customer contacts service followup and lead generation.
- Prospect followup calls set appointments for service and gauge customer satisfaction.
- Answer customer internet inquires by both email and phone.
- Schedule service and sales appointments and reschedule no show customers.
- Contact customers based on current service and sales marketing incentives.
- Explain service maintenance plans and offers as needed.
- Assisting customers with any service inquiry as needed.
- .Provide amazing customer service experience in a manner that results in the customer visiting the dealership.
- Introducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealerships service department
Qualifications
- Customer service experience at least one year
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
- Call center experience
Valid drivers license
Benefits
- Health VisionDental Short term disability Specified disease and AccidentalInsurance
- 401K Plan & Match
- Life Insurance
- PTO sick days
- Referral Program
- Employee appreciation events
- Paid training
- Growth opportunities
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
