Operations Assistant
Operations Assistant
Posted on :
12-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
12-05-2025
Job Description
Own The Role:
This fulltime inoffice position combines office administration technology management training coordination customer service support and onboarding assistance. Key responsibilities include maintaining office supplies and equipment serving as a liaison with our IT Managed Services Provider for laptop setup and troubleshooting coordinating training programs organizing events and supporting various operations team activities. Additional tasks involve shipping inventory tracking and assisting with internal projects.
**This is an inoffice opportunity with 5 days/week in office**
How Youll Drive Success:
To Be Successful:
Why SP6
This fulltime inoffice position combines office administration technology management training coordination customer service support and onboarding assistance. Key responsibilities include maintaining office supplies and equipment serving as a liaison with our IT Managed Services Provider for laptop setup and troubleshooting coordinating training programs organizing events and supporting various operations team activities. Additional tasks involve shipping inventory tracking and assisting with internal projects.
**This is an inoffice opportunity with 5 days/week in office**
How Youll Drive Success:
- Office Administration (25%):Order and maintain office and kitchen supplies arrange daily catered lunches run errands manage mail sorting and scanning set up workspaces for new hires organize food for events distribute promotional items handle occasional shipping of items and support event planning.
- Training & Development (25%):Collaborate with department leads to schedule and track team members training monitor completion hours through our Learning Management System upload training certificates manage overdue training and purchase and schedule courses as necessary. Additional duties include researching recommended training options provided by team managers reviewing quarterly training progress meeting with managers annually to create training schedules and tracking new hire training progress.
- Administrative Assistance (20%):Support SP6 & ASCERA executives with administrative tasks and projects. Basic Microsoft Office and Excel skills are required including data entry formatting and using basic formulas like SUM and AVERAGE.
- Technology Inventory and Management (15%):Liaise with our external IT Managed Services Provider to resolve minor technical issues with laptops and equipment. Set up workspaces and onboard new hires alongside our IT provider guiding them through their initial laptop login. Collaborate with leadership to maintain laptop inventory and assist our internal IT Risk & Compliance Manager with administrative tasks as needed.
- Customer Service (10%):Serve as the first point of contact for customer inquiries and support related to SP6/ASCERA software products and services. Respond to phone calls and emails during business hours and escalate technical issues to the appropriate team members. This is a nontechnical role however a basic understanding of product functionality is required. (Training will be provided)
To Be Successful:
- Experienced with Microsoft productivity tools (Word Excel Outlook etc.).
- Highly selfmotivated; someone who takes ownership.
- Must be able to juggle multiple projects at the same time.
- Operate independently and efficiently to manage multiple projects and deadlines simultaneously and successfully.
- High attention to detail
- Strong communication skills and ability to collaborate effectively with different teams
- Committed to providing exceptional customer service across all responsibilities.
- Prior experience in an administrative assistant or support role preferred.
Why SP6
- Recognized as one of North Americas top professional service partners.
- The chance to be part of a winning team and a premier Splunk partner.
- Competitive salary and OTE.
- 100% employerpaid health insurance (Goldrated plan).
- 401(k) with company match.
- 30 days of annual paid time off (4 weeks Paid Time Off Holidays)
- Significant Training and Development and Certification attainment.
- Opportunity for longterm career advancement.
- Your contributions are felt and recognized by our growing company.
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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