AV Systems Engineering Team Lead

We are looking for an experienced AV Systems Engineering Team Lead to join our growing team in Melbourne.

Orro has a supportive teambased culturethat promotespersonal initiative selfsufficiency and the ability to be handson with your work. You will be part of a highly motivated team on a mission to create future now solutions that make it faster simpler and safer for people to access store and share information wherever whenever and with whomever they want.

We are Orro

Orro is an Australian technology success story with offices in Melbourne Sydney Perth Brisbane and internationally in the Philippines and UK. Orro is a secure network and digital infrastructure provider trusted by some of Australias biggest brands to deliver them the future now meeting the everchanging needs of their markets and our world.

We lead the industry in designing building and operating digital infrastructure providing greater efficiency performance agility and resilience. Our endtoend solutions including cloud collaboration cyber and data services take the stress out of tech for more than 400 businesses and over 20 million Australians every day.

However we never forget our job is to connect people not machines. So we take the time to get to know our clients and learn how they like to work. It means we understand not just what they need now but what theyll need next.

About the role

The AV systems engineering Team Lead will be responsible for managing a team of AV engineers and overseeing the successful delivery of AV projects intelligent workplace technologies system maintenance and technical support operations. This hybrid role combines handson technical expertise with team leadership to drive efficiency ensure highquality outcomes and support client satisfaction.

In addition to people management the Team Lead will operate as a Senior Engineer and deliver technical expertise in designing deploying troubleshooting and maintaining AV solutions specifically tailored for Meeting Rooms Auditoriums and Lecture Theatres. Regular onsite visits for installations configurations and client engagements will be required.

Team Leadership

• Lead and mentor a team of AV engineers fostering collaboration and growth.
• Allocate resources to meet project deadlines and deliverables.
• Provide input to performance reviews and address technical escalations effectively.
• Track project progress team performance and report technical updates to management.

AV Systems Engineering & Project Oversight

• Work with the project management team to manage all stages of AV projects from design to deployment.
• Work with the project management team to manage AV resourcing orders and hardware delivery
• Provide handson technical expertise and work closely with 3rd party integrators.
• Stay updated on emerging AV technologies to drive innovation and improvements.
• Collaborate with solutions architects as needed to develop preimplementation documentation and resources such as elevation diagrams schematics and other necessary materials.

Customer Engagement & Support

• Collaborate with clients to understand requirements and deliver tailored AV solutions.
• Perform installations troubleshooting and maintenance services onsite.
• Ensure exceptional postinstallation support and foster longterm client satisfaction.

We are looking for someone who enjoys fast pace nature of a dynamic and growing organisation who is hungry and proven who has a Whatever it takes attitude Not the clockon/clockoff type and will have a good mix of the following skills knowledge & experience which will set you apart from other applicants:

• Minimum 3 years of experience in AV systems design deployment and support at a senior level.

• Experience in AV systems engineering including handson experience with: Crestron QSYS Logitech Neat and similar technologies and vendor solutions.
• Ability to provide clear concise and technically accurate documentation and reports.
• Must hold a valid drivers license and have access to a personal vehicle for transportation to client sites.
• Experience in managing hybrid work teams and coordinating remote work.
• Knowledge of OH&S regulations relevant to the role particularly for onsite installations.
• Certifications such as Microsoft Modern Workplace AV vendor certifications (Crestron QSYS etc.) or AV industry certifications (AVIXA CTS etc.).

Why Orro

Orro is an exciting Australian technology company with a wealth of experience and expertise. We welcome and celebrate diversity of perspectives background and experience. We are committed to creating a workplace that supports diversity of all cultures including LGBTQI and those living with a disability including those on the autism spectrum.

If you require any assistance with submitting your application or need to discuss reasonable adjustments in the recruitment process please get in touch with us at

We are also a company that takes its Corporate Social Responsibility seriously and we try our best to positively impact society and the environment in all possible ways. You can review some of our initiatives here.

Whats in it for you

• An opportunity to work with a supportive and passionate team to change the way Australian businesses connect collaborate and operate.
• An opportunity to drive a pivotal function within a growing business at an exciting point in its history.
• A competitive remuneration package.
• An opportunity for career advancement as our business expands further.

We also support our staff and their loved ones in a variety of ways including public holiday swaps to support family responsibilities and diversity with religious holidays. Parental and caregiver leave policies flexible working Orrowide mentoring program and an emerging leaders development program.

Additionally we give 3 x paid volunteer days novated leasing employee discounts as well as access to our wellbeing platform providing exercise programs and food tips to help you reach your health and fitness goals!