Senior Director, IT

BGB Group

Senior Director IT

Our Agency

BGB is a healthcare communications agency that offers a wide range of services including traditional pharmaceutical advertising promotional medical education payer marketing and consulting services. Known for excellence and professionalismwerehired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.

Position Overview
BGB Group is seeking a Senior Director IT to lead the strategic planning execution and oversight of all information technology initiatives across the organization. This role will be instrumental in ensuring the secure compliant and scalable operation of IT infrastructure systems and services in a highly regulated fastpaced environment. The Senior Director will collaborate with executive leadership to align technology strategies with business goals drive digital transformation manage highperforming teams and lead key infrastructure and cybersecurity initiatives. This is a hybrid position based inNew York City NY.

Key Responsibilities

Strategic Leadership & Business Alignment
Develop and execute the companys IT strategy in alignment with organizational goals ensuring technology supports innovation scalability and operational excellence. Serve as a key advisor to executive leadership communicating technology direction performance metrics and emerging opportunities. Lead digital transformation initiatives and evaluate emerging technologies to drive efficiency and maintain competitive crosscollaboratively with business operations finance and human resources while additionally supporting all other departments.

IT Operations Infrastructure & Cybersecurity
Oversee all IT operations including infrastructure cloud services enterprise systems and endpoint management across both Mac and Windows environments. Ensure security availability and compliance of systems in accordance with SOC2 and other applicable regulations within the healthcare and pharmaceutical industry. Direct the planning and execution of major IT projects ensuring timely delivery budget alignment and measurable business outcomes.

Team & Vendor Management
Lead and mentor a multidisciplinary IT team (system administrators helpdeskassociatesengineersetc.) fostering a culture of innovation ownership and service excellence. Manage IT budgets resource planning and vendor relationshipsincluding contract negotiation and performance management.

Compliance Risk & Process Optimization
Enforce IT governance and compliance policies (e.g. SOC2 HIPAA) in collaboration with legal privacy and regulatory stakeholders. Develop and maintain robust disaster recovery and business continuity plans. Promote IT service management best practices using frameworks such as ITIL or COBIT.

Technical Expertise & Tools
Expertise in device and endpoint management particularly using Microsoft Intune across Mac and Windows platforms. Proficient in scripting and automation tools (PowerShell Bash Python) to improve operational efficiency and reporting. Strong background in cloud platforms (Microsoft Azure Box SharePoint) including access governance and migrations. Deep understanding of network infrastructure including TCP/IP DNS DHCP VPN and firewall configuration. Experience managing enterprise software systems such as ERP CRM and data analytics platforms. Preferred experience with Jamf Pro for Apple device management in enterprise environments.

Preferred Qualifications

Experience
8 years of progressive IT leadership with 5 years in senior or directorlevel roles with midsize organizations (employees)

Proven track record of leading crossfunctional teams and managing complex multistakeholder IT projects.

Professional services industry experience preferred ideallyinadvertising PR media and communications agencies; healthcare/life sciences/pharma a plus

Education & Certifications
Bachelors degree in InformationTechnology Computer Science Engineering or a related fieldpreferred

Masters degree or certifications such as CISSP CISA PMP or ITILa plus

Leadership & Interpersonal Skills
Excellent communication skills with the ability to present complex technical issues to nontechnical stakeholders.

Strategic thinker with strong business acumen and the ability to influence across all levels of the organization.

Customerservice mindset with exceptional problemsolving organizational and multitasking abilities.

Salary Range
$165000$185000

The salary range provided is for the NYC hybrid position which requires occasional inoffice presence and represents what a potential hire may expect to earn in this role at BGB. For candidates in other locations salary will be adjusted to reflect local market rates. Actual salary decisions will be influenced by several factors that we use to determine overall fit including experience (both direct and indirect) education training demonstrated qualifications and organizational need. Salary is only one component of the total rewards package offered at BGB Group.

BGB Group is an equal opportunity applicants will be considered without regard to race color religion sex age national origin citizenship status sexual orientation disability veteran status or any category or class of person protected by law.