Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Summary:
Ed Staub & Sons Petroleum Inc. is seeking a highly motivated and customeroriented individual to join our team as a Customer Service Representative in Hermiston Oregon. As a Full Time Customer Service Representative you will be responsible for providing excellent customer service to our clients and promoting a positive image of our company. This is an individual contributor role where you will have the opportunity to grow and develop your skills while working in a fastpaced and supportive environment.
Compensation & Benefits:
This is a fulltime salaried position with a competitive compensation package of $17.5 to $20 per hour paid semimonthly. In addition we offer a comprehensive benefits package including medical dental vision and life insurance as well as paid time off and 401(k) retirement plan options.
Responsibilities:
Serve as the first point of contact for customers handling inquiries and providing information about our products and services
Address and resolve customer complaints and issues in a timely and professional manner
Process orders payments and refunds accurately and efficiently
Maintain accurate customer records and documentation
Collaborate with other departments to ensure customer satisfaction and resolve any servicerelated issues
Continuously strive to improve customer service processes and procedures
Keep uptodate on product knowledge and industry trends to better assist customers
Follow company policies procedures and safety guidelines at all times
Maintain a positive and professional demeanor when interacting with customers and colleagues
Requirements:
High school diploma or equivalent; some college coursework in business or customer service is preferred
12 years of experience in a customer service role preferably in a retail or hospitality setting
Excellent communication and interpersonal skills
Strong problemsolving and conflict resolution abilities
Proficient computer skills including experience with Microsoft Office and CRM software
Ability to multitask and manage time effectively
Willingness to work flexible hours including weekends and holidays if needed
Reliable transportation to and from work
EEOC Statement:
Ed Staub & Sons Petroleum Inc. is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We believe in treating all employees and applicants fairly and with respect regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. We comply with all applicable federal state and local laws governing nondiscrimination in employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
