Group, Conference & Events Executive - Waldorf Astoria Doha Lusail
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Job Description
A Groups and Events Executive is responsible for receiving groups and events in the hotel serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event working with the hotel to achieve the set goals.
What will I be doing
As a Groups and Events Executive you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events until the end of the event and therefore must perform the following tasks with the higher standards:
- Receive groups and events and keep up to date the hotel even output
- Draw up contracts for groups and events
- Insert Rooming List in the system update payment instructions and enter important information relevant to the group
- Negotiate budgets with customers
- Develop events Work Orders in the system with all relevant information
- Conduct instructional groups with all relevant information to the group (number of able category price form of payment contact the company special notes etc.)
- Perform monthly report groups and update closing information groups
- Interact permanently with the Account Managers Sales Coordinators Reservations Front Desk Department Parties Hilton Meetings and kitchen
- Act directly with the guest or client during the stay of groups and events
- Participate in special activities such as secretaries of cocktails welcome tour groups etc.
- Ensure that all client requests are answered efficiently and with agility
EOE/AA/Disabled/Veterans
What are we looking for
A Groups and Events Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Graduate or MBA in Management Hospitality and Marketing
- Previous sales groups and events preferably in Hospitality
- Ability to analyze and manage multiple tasks
- Ability to solve problems quickly and efficiently
- Sense of organization and planning
- Good computer skills including Excel PowerPoint and Word
- Proactive approach to meet deadlines and objectives
What is it like working for Hilton
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of worldclass brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100year history. Hilton is proud to have an awardwinning workplace culture and we are consistently named among one of the Worlds Best Workplaces.
We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Employment Type
Full-Time
