Analyst Onboarding Target Plus-1
Analyst Onboarding Target Plus-1
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Job Description
About us:
As a Fortune 50 company with more than 400000 team members worldwide Target is an iconic brand and one of Americas leading retailers.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here we believe your unique perspective is important and youll build relationships by being authentic and respectful.
Overview about TII
At Target we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers worldclass outcomes. That winning formula is especially apparent in Bengaluru where Target in India operates as a fully integrated part of Targets global team and has more than 4000 team members supporting the companys global strategy and operations.
The Onboarding team owns and drives critical early phase of the Partner lifecycle by project managing all onboarding activities to help Partners be successful on Target Plus platform. The team works closely with External Vendors Integrators Category Management Acquisition and Item to ensure all partners added meet or exceed expectations of what it means to be a Partner selling goods on Target Plus.
The Analyst Onboarding will help drive operational efficiencies and pipeline health improvements by coordinating and executing against process improvements monitoring and reporting on Partner onboarding health and collaborating with key stakeholders.
His or her key responsibilities include:
Process Excellence: Execute and complete defined tasks to ensure partner is setup for success along the onboarding journey
Project Management: Build onboarding and integration project plans with Global Partners and collaborate with internal teams to successfully manage the execution of integrations onboarding and selfguided training for new partners
Analytics and Reporting: Create dashboards and monitor Onboarding pipeline health by tracking business metrics and identifying trends and blockers. Analyze postonboarding metrics (e.g CSAT productivity) to measure success and determine improvements to the onboarding journey
CFT Collaborations: Deep dive into problem areas and identify resolution of issues that may arise during the onboarding project with strong CFT collaborations. Special focus on Item setup and item approvals as per TAT guidelines
ABOUT YOU:
- Fouryear degree in related field
- 2 years experience in customer success project management or onboarding & training
- Strong communication skills (verbal and written) with the problemsolving skills and operational excellence
- Strong knowledge on Data Analytics tools & Insights reporting to drive efficiency & SLA improvements
- Proven ability to manage details of a project such as determining milestones highlighting status of project managing risks and driving resolution through personal action or accountability through others
#Marketplace
Culture Experience:
IC
Employment Type
Full-Time
Key Skills
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